arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.9
Based on 6144 reviews

Recent customer comments

Filter by traveler type
Very good



based on 6144 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

Rohaida S.
Singapore
May 03, 2016
Old hotel but nicely refurbished rooms
Fully renovated and worth the money for the cheapest room. room looks exactly as how it is in the picture

Si L.
Singapore
May 03, 2016
convenient location.
convenient location. just opposite Berjaya Times Square. and walking distance to lot 10 & pavillion

Nick M.
United States
May 01, 2016
Excellent location & decent service
The Melia Hotel KL is right across the street from Berjaya Times Square and within walking quick distance to many resto's, shops, and convenience stores. In addition, the monorail station (Imbi) is literally right outside the front door of the hotel. We stayed in "The Level" room, but found it to be overrated for the price paid. Not much better (or useful benefit) than getting a regular room not on the upper floors of the hotel. Hotel is a bit old and outdated, but still functional. The shower could be improved, as water leaks on the floor around the tub when using it. Breakfast selection is good, and quality of food satisfactory as well.

ROSLINA J.
Singapore
May 01, 2016
Very accommodating
Everything was great in Melia. Great breakfast, cleanliness and also the staff. Keep it up!

SOENARSONO A.
Singapore
April 30, 2016
Terrific hotel, good location
Stayed for 4 nights. Nice, clean and comfortable room. Helpful and friendly staffs. Easy to get around. Loved the breakfast spread. No spa though. Will definitely come back.

Justin T.
Singapore
April 28, 2016
Bad service attitude
1) At point of check in, staff did not advise that room was a twin bedded. 2) Called to front desk, was told that room was already an upgrade as room was located on 14th floor. 3) Questioned the term upgrade as the room was just overlooking the roof of the next building (air conditioning condenser)! 4) Advised that stay was an Anniversary celebration. Staff didn't care nor acknowledge the fact. 5) Will NOT encourage anyone to stay at this hotel.

Ivan A.
Indonesia
April 24, 2016
Excellent location
Near to everywhere..

Cheng T.
Singapore
April 22, 2016
Good value & convenient
The price of room is reasonable and location is next to monorail station which is very convenient. Staff is friendly too.

Sylvia S.
Singapore
April 21, 2016
Good location
We travel to KL almost every year and stayed in many different hotels. I have stayed in this hotel a few years back. To my surprise, I think we were in one of the older rooms this time round. Therefore, I was quite disappointed since the differences between the 2 rooms are rather huge. Location: Excellent / Price: Average / Cleanliness: Acceptable / Staff: Excellent Con: Aircon was not cold, the older room are a little run down, there is no bidet or sprayer in the toilet Pro: Location Near to many malls and if you want to take a coach to Singapore or other places, it is pretty easy to get tickets as Grassland, StarMart, Five Star and Transtar are just walking distance away. Easy to find food around. Near to the MRT as well so, it is very easy to get to many places.

Paulus K.
Indonesia
April 20, 2016
Good place
Near to downtown