arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.9
Based on 6120 reviews

Recent customer comments

Filter by traveler type
Very good



based on 6120 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.6
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

Izwan S.
Singapore
August 17, 2014
Overall decent, but service could have been better
Location, Convenience, very friendly and helpful porters
Overall it was alright but could use a major improvement Receptionist and kitchen staff need to improve in their services. Breakfast was so-so. Room was checked out on the system before the actual timing, resulting in interruption of wifi. Response time not great, no sense of urgency to attend to complain. First and last time I will stay at this hotel.

Yap J.
Malaysia
August 17, 2014
good location
location, dining, shopping

GOH M.
Singapore
August 17, 2014
MELIA
CONVIENENCE,EASILY ACCESS BY TRANSPORTATIONAND EASY TO LOCATE
QUITE DISAPPOINTING. NO INSTANT HOT WATERS FOR BATHING. ASK TO RUN THE WATER FOR 15 MINS BEFORE YOU CAN HAVE HOT WATER, RIDICULOUS.

KAM F.
Hong Kong
August 15, 2014
goog location resonable price
good breakfast safe and convenient

mansor M.
Malaysia
August 15, 2014
take note of the endorsement your parking ticket
location, location, location !
as always, our stay was greeted by friendly staff, friendly service and a comfortable room. the only issue doesn't involve the hotel directly - if you drive, after paying your parking fee, take note of the payment time printed out on it. as what happened to us, the time was printed as much earlier; meaning we "lost" the "15-minute to leave carpark" rule. got stuck at the exit barrier won't go up. parking attendant (3rd party contractor) wasn't even in her booth. also, the car behind us already getting impatient. hotel staff had to call her over (thankfully the parking contractor's office is just beside the hotel). wasted 10 minutes to exit - and not even our fault ! thumbs down to the faulty parking machine and the irresponsible attendant for leaving her booth.

mansor M.
Malaysia
August 15, 2014
got upgraded room !
location, friendly staff, cosy room

HO W.
Singapore
August 15, 2014
Safe and Sound
Food, Accomodation and Safety

Lai L.
Singapore
August 14, 2014
In The Heart of The Shopping District
location, nice room, friendly hotel staff
It was my first time staying in Melia as the deal I got was one of the best I'd ever seen for this hotel. I was not disappointed at all as it is very conveniently located and just minutes away from my favourite shopping malls and dining outlets. I would definitely go back there again, if I ever come across another great deal on the hotel room rate.

ashish A.
India
August 14, 2014
perfect for family with children's
swimmming pool , location , food
nice very comfortable room was nice , easy acess , good staff , wifi and ambience was nice also

Shaikh A.
Pakistan
August 13, 2014
Very good location.
Value for money, very good location and friendly staff.
Very good experience. Comfortable stay, buffet breakfast was excellent, rooms very cosy. Every thing was within walking distance. All in all, I would suggest this hotel to all my friends and myself will stay in this hotel whenever I visit KL next.