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Very good 7.9
Based on 6122 reviews

Recent customer comments

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Very good

based on 6122 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.6
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

10 ashish A.
August 14, 2014
perfect for family with children's
swimmming pool , location , food
nice very comfortable room was nice , easy acess , good staff , wifi and ambience was nice also

8.3 Shaikh A.
August 13, 2014
Very good location.
Value for money, very good location and friendly staff.
Very good experience. Comfortable stay, buffet breakfast was excellent, rooms very cosy. Every thing was within walking distance. All in all, I would suggest this hotel to all my friends and myself will stay in this hotel whenever I visit KL next.

6.3 rowena M.
August 13, 2014
Old hotel, nice location, expensive hotel
Old hotel, nice location, expensive hotel
Hotel is pretty old. Furnitures and fixtures are not that well maintained. Wifi is free only for two gadgets, the third one should be paid. Buffet breakfast is not free either. The only thing i liked about this hotel is its location as it is in the heart of KL

August 12, 2014
Short Getaway for Wedding Anniversary
Good Location, easily accessible to shopping, good breakfast
Stayed at Melia Hotel in July 2014, hotel is centrally located, very good location and easily accessible to shopping malls, such as Berjaya Times Square, Sungei Wang, BB Plaza and Low Yat Plaza, etc. Breakfast - very good with wide variety. Hotel staff were friendly and helpful. Our assigned room on Level 6 was spacious, comfortable bed with facilities such as TV, hair dryer, ironing board, complimentary drinking water, coffee and tea. The only issue we encountered was the room key cards, to get the elevator up to your room. The key cards did not seem to work on multiple occasions in one of those elevators. Overall, our 2 nights' stay at the hotel had been pleasant.

8.3 Denna O.
August 12, 2014
Excellent staff
1. Quality of staff 2. Excellent breakfast spread. 3. Location
Although the hotel looks a bit tired and badly in need of upgrading, we will still choose to stay here whenever we are in KL. As on previous stays, staff provided excellent service. All had ready smiles on their faces, no matter the time of day! Approachable and friendly, they are the reason behind the hotel's success.

6.3 Vui C.
August 12, 2014
hotel is quiet and clean.
near to shopping areas,restaurant and easy transportation.
this hotel restaurant foods are nice, room is clean and easy to get transportation.

9.7 helena W.
August 11, 2014
next time will book this hotel again
good service, good location, food taste good

7 Robin R.
August 10, 2014
Thank you for the complimentary
Location, Complimentary, Near from MRT
I am pleased, and thank you to ms.Azura for the honeymoon comp;imentary, however the other staff was average, they are seldom to smile and say hello to us, and also the breakfast was standard, however it is worth for the money.

8 Najmuddin R.
August 10, 2014
Good location
Good location, superb food and cleanliness

8.7 Koh J.
August 09, 2014
Ideal location for shopping
Location, service and comfort
The service crews were excellent! From front desk to room attendants, they were all very friendly And helpful. The location of the hotel was great. We can easily travel around the shopping areas by walking and the train station was right in front of the hotel for us to get to other locations.