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2015
Very good 7.9
Based on 6144 reviews

Verified traveler reviews

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Very good



based on 6144 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.5

George H.
Singapore
June 29, 2014
Very uncomfortable.
Location
The shower didn't work. It was so tightly locked that the technician (a 180lb guy) required wrenches to unlock it. And he came only after half an hour wait. There is no number to the front desk from the room. No room service. Very poor response when call for housekeeping to repair the shower. Front desk staff have zero smile and poor attitue.

Phua Y.
Singapore
June 28, 2014
gegenrally ok but could not get my type of room
near sho[[img, near monorail near eateries
generally ok but could not get the type of room I requested in my agoda online booking. However a walkin western couple got the room I=they wanted...i.e. high floor, queen bed, facing Times square. very disappointed that regular agoda online customer like me get no special priority over walkin customers.

mehran C.
Bangladesh
June 27, 2014
good stay no fuss good location
location location location

mansor M.
Malaysia
June 27, 2014
helpful staff made for a pleasant stay
location, location and helpful staff
we checked-in on a busy Saturday afternoon. hotel was packed @ queue to check-in and carpark was full. even so, the staff maintained being friendly, accommodating and helpful. and we were lucky to have experienced those wonderful traits first hand. first - since the hotel was almost fully booked, we got a free upgrade to a room on The Level Floor (Club Room/high floors) which would have cost us an extra RM300+. second - even with the full carpark, the hotel staff went all out to help and find us a safe spot to park. they even escorted us to our car and only left after we have safely parked and took our bags for the stay. yes - some of the amenities and hotel environment may look "not up to date" but it doesn't necessary mean for a lousy and forgettable stay. the room is clean and still comfy enough. add to the helpful staff, you'd be satisfied with the hotel. (N/B : i stay at the hotel almost every month, so i can vouch for what i have written here)

Kamlesh L.
Australia
June 27, 2014
OK
location, staff
Stay was good and staff were nice, only issue was that we got a Twin Room (2 single beds) when we booked and payed for a Double

Joost M.
Indonesia
June 27, 2014
perfect locations for shoppings
Breakfast, locations, gym
Receptions need to be more polite to guests. Better put a woman in the front instead of men.

Joanna F.
United Kingdom
June 27, 2014
Excellent location, clean comfortable hotel.
Location Pool Price
Great location, clean hotel at a great price! Would stay there again.

ABDUL A.
Malaysia
June 27, 2014
Very good location
Nearest time square, pavillion n kenanga mall

Widyashanti R.
Indonesia
June 27, 2014
near public transport
nice staff, near monorail station, near shopping mall
It was great to stayed at melia, near monorail station, easy to get food.

Ng T.
Singapore
June 26, 2014
Affordable clean convenient hotel
Near Shopping, Clean room, Fast Room Service