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Recent customer comments

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based on 1579 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.7
  • Food/Dining 6.4

Haslina H.
December 07, 2015
Comfortable, although rundown
I have always liked this hotel. But I haven't stayed here for quite sometime. The hotel was undergoing major renovation during my recent stay, so it was a bit noisy, and most of the facilities were not accessible. Even the pool was under repair. I was quite disappointed. But I enjoyed my stay anyway.

mohamed S.
December 06, 2015
Under maintenence
location, cheap, staf
I stay 2 nights at the hotel. The choice for breakfast is limited. The room is quite old. When you open and close the toilet door, it make a strange noise. However, the location is good, near a shopping mall.

Wei N.
December 04, 2015
Good environment , very relax ..
Environment,relax,sea view

Lee K.
December 03, 2015
Location, Foods, Service
Very Good. Worth for money.

December 03, 2015
Not so satisfaction
Nice, Clean and Staff performance good
Not so satisfaction because swimming is closed and also during renovation,

Jenny W.
December 01, 2015
Need some renovation
Quiet, But probably work better for a family trip with young kids
The room was not very well kept and looks a little bit old and stuffy. Wouldn't recommend the place for couples but maybe family with young children as there are some family activities available nearby. Location is quite far from the city itself.

November 28, 2015
There is Improvement!
Environment Is Great
The room is not clean enough, staff is not very friendly, but the environment is consider quite nice a view!

pei T.
November 26, 2015
Not up to the standard
lake view, man made beach, pool
no early check in allowed. and we book 5 rooms and request queen size bed and finally we got double signle bed in ALL 5 rooms with reason the rooms are full. Hotel looks old. staffs basically ok. please note you can get RM3/4 car paking fee refund in cash, if you show the hotel fron desk receipt of car park, please request receipt when you pay the parking fees at car entrance of MIECC.

pei T.
November 26, 2015
Not up to the standard
lake view , manmade beach, wooden decoration
the sink get stuck, called maintainence 3 times since 1pm at diff time then finally get fixed at night 10pm. WIFI is NOT workable atot we raised this issue to the front desk 3 times and the staffs mentioned will re-set the network. Hotel is under renovation, pool closed.

Farid N.
November 25, 2015
If you can choose other hotel then do so.
The view, the mall, the price
The staff was very slow to response to our request, it takes forever for the extra bed to come to the room, with the notion constant reminder to the help desk. the hotel is run down, the hot water is not working, the ac is so so, and the room is smelly. Quality of staff poor, we dine it and there just 1 staff to take the order for the whole venue. The only good thing is the view from the hotel towards the lake. Its far and when we enter the parking lot we already have to pay 3 RM for a drop off.