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Recent customer comments

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based on 1579 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.7
  • Food/Dining 6.4

Pang C.
September 17, 2015
Very old hotel
Can't think of any
The hotel didn't do much maintenance. Room and environment look old

September 16, 2015
Outdated and Looks Old
Location to Mines Mall, Free Parking
Room looks dull with outdated facilities, bit overrated to say it's a 4 star hotel. Still with old TV box, but have some cable TV channels. Aircond not cold enough, but have hot water shower. Have own basement parking with free multiple entries tickets. No direct walking access to Mines mall so have to drive to go there.

September 15, 2015
Strategic location, big room, nice stay
Strategic location, big room, nice stay
Superb! Husband had meeting until midnight and we not afford to go back home, so that is why we book this hotel. The hotel was big room, toilet is clean. Our room got garden and my son can easily go out to the garden and go to the pool. Other than that, everything was fine!

razauden Z.
September 13, 2015
Should have been better
Location, space and views
Generally the hotel location,view, staff and utilities are good. However improvement can be made on air quality and maintenance. The corridor of Level 5 has a sign of mould on ceiling and walls. You have to pay extra RM10 for lobby parking..I rather walk but...Im not sure about fellow Malaysian hihihi

Nur I.
September 12, 2015
I think it's about time to change the bed as i can feel the spring. What a sleepless nite.

Yap Y.
September 11, 2015
old yet convenient to shoppiing mall
convenient to shopping mall
overall the builing and rooms look very old. however, the scenery and surrounding at night looks soothing and relaxing

Thee L.
September 11, 2015
Not that happy
not much other than it is connected to the Mines shopping mall
I consider my self as a lenient customer but however, once I've entered this hotel I felt that it is not maintained properly. It could be a very good stay if everything is clean. Especially the room's washroom. I did not expect everything to be stained. I would have rate it a 5/10 rating for such a 4-Star hotel.

Lee C.
September 07, 2015
Needs refurbishment.
Environment. View. Location

Tan C.
September 07, 2015
Hotel Room
I was very disappointed with this hotel room, not comfortable and a lot of things spoiled, bad living condition.

Shazana I.
September 01, 2015
Nice short escape
Classy, child friendly and calm place to escape from the city