Back to hotel info

Recent customer comments

Filter by traveler type
Good



based on 1588 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.7
  • Food/Dining 6.4

Tat G. from Malaysia
Families with young children
Stayed one night in October 2015
very poor in cleanliness n old furnitures
Friendly front desk
Reviewed October 05, 2015

Gordon L. from Malaysia
Business travelers
Stayed 3 nights in September 2015
2 start
Okay
Reviewed October 04, 2015

KONG K. from Malaysia
Couples
Stayed one night in September 2015
Bad
Bad
Reviewed September 26, 2015

Yean T. from Malaysia
Families with young children
Stayed one night in September 2015
The building is not really well maintained.
The environment is nice.
The room condition is ok only. The TV is still in very old model, tooth brush is not available in the bath room, the swimming pool is not up to 4 star hotel standard as well.
Reviewed September 24, 2015

Nazirah R. from Malaysia
Business travelers
Stayed one night in September 2015
So far so good
View, location, spa
Reviewed September 23, 2015

zuliana Z. from Malaysia
Solo travelers
Stayed one night in September 2015
the best hotel
fresh,beautiful,quite
very great and pleasure
Reviewed September 21, 2015

Foo J. from Malaysia
Business travelers
Stayed 2 nights in September 2015
Pleasant Stay
Hotel View, Good Location & Nice Beach
I stay for 3 days 2 nights for business meeting. Hotel view is good and have a beach on down floor(1st floor) and safe for the kids(shallow water). View around resort also good, surround by green and golf course just next to resort. The other things to make this hotel fantastic is shopping center just 10 minutes by walk(capital mall).
Reviewed September 21, 2015

Maya G. from Malaysia
Couples
Stayed one night in September 2015
mines
Good food, friendly receptionist
mines hotel needs a refresher. They have a great view, very good staff but the maintenance is something to look at.
Reviewed September 17, 2015

Pang C. from Malaysia
Families with young children
Stayed one night in August 2012
Very old hotel
Can't think of any
The hotel didn't do much maintenance. Room and environment look old
Reviewed September 17, 2015

AHMAD Z. from Malaysia
Couples
Stayed 2 nights in August 2015
Outdated and Looks Old
Location to Mines Mall, Free Parking
Room looks dull with outdated facilities, bit overrated to say it's a 4 star hotel. Still with old TV box, but have some cable TV channels. Aircond not cold enough, but have hot water shower. Have own basement parking with free multiple entries tickets. No direct walking access to Mines mall so have to drive to go there.
Reviewed September 16, 2015