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Agoda Verified Reviews

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based on 1565 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.8
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Staff Performance 6.9
  • Value for Money 6.7
  • Food/Dining 6.4

5 Mohd O.
May 11, 2015
nice view but room condition is too old
view, location, privacy

5.3 Yoong L.
May 08, 2015
Good hotel with less maintainance.
Good location and friendly staff
We booked 3 rooms and stayed for 3 nights. When we reach, no towels in the toilet and we need to request. No tootbrush provided. Tea cup have some crack with stain on it. The TV still the huge type but no problems on the channel. The basement parking have limited space but have opened parking available outside. The most frustrated things is access card of the room key. We always face the problem that the card cannot open the door although we had keep the card away from HP as the staff's advice. We have 3 rooms and we run up and down several times to the lobby to resetting the card while our senior standing and waiting outside the room. Overall is a pleasant stay there but it is better if the hotel could do better maintainance and system upgrade.

4.3 Angielia X.
May 06, 2015
Just ok
location near to stadium
Was there for concert. overall still ok. bedroom was quite old

6.7 Mohammed A.
May 04, 2015
Good, Pleasant View
Lake View, Breakfast Menu & Dishes, Room Cleanness
It was not really good stay though. It started right from check-in. It says check in time 2pm onwards. My room wasnt ready until 4pm. Waited in the lobby. As our room toilets was not in a good condition especially toilet seats is broken, including the water hose as well. Reason given as Standard Rooms. There is no menu or price list for the items that has been stored in the refrigerator. Even though I didnt use any of those, while check out they found out two of cans is missing. I have to pay for that.. Its really a poor management. How as a traveler that we know what was in the room, what is in the fridge, it was total disappointment, that I have ended up in paying that money. Most importantly the car parking area is really bit of scary with poor maintenance, non cleaniless of the area. No water drainage system. So the parking area was covered with Rain Water. How in the world to park the car and walk through in that drainage water back to hotel.

4.3 tan V.
April 30, 2015
"Good location but hotel is a bit old"
close to the mall , golf courses nearby.,Facial salon
The room need to be refurbish , too old and bed too soft。

3.7 tan V.
April 30, 2015
Needs renovation
natural view
the view is nice, but it's poorly maintained

Brunei Darussalam
April 29, 2015
Not a fantastic stay
Hotel location is good. Dirty room and not enough place to plug to charge phone
Toilet is smelly and wet. Dark room

7.3 Mohd I.
April 28, 2015
Good location
Swimming lake

April 27, 2015
every night ist black out day
breakfast spread only
1. 2 night stay my room and another room in Level 1 is blackout 2 times per night. very annoying 2. food price is expensive. mee grg mamak rm 31. not very tasty 3. they call it wellness but all the spa need to pay, pool is look dirty and make me afraid to swim. 4. overated hotel.

5 Mohd A.
April 25, 2015
The cleaness of the room should be better.
1. The surrounding.
The room floor was dirty. Not comfortable.