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Recent customer comments

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based on 1579 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.7
  • Food/Dining 6.4

Sherwin L.
May 10, 2014
So so...
Spa, & can't think of any other.
Just one night stay for new year count down. nothing much is special with this hotel. Old & creepy furnitures like the ones in the movie "The Conjuring". Nice view which faces the lake. But the place was too quiet and the swimming pool is in green colour which I'm not sure that it was a pool or pond.

Lian K.
May 06, 2014
Quite nice place to stay
Peaceful, relaxed, spa
The stay was ok. The rooms do need a bit of updating.

julie B.
May 06, 2014
Good for overnight stopover in KL
Close to airport, interest concept, wellness facilities
This was an interesting hotel. Between the airport and city the hotel is part of a shopping complex and seemed to be a recovery/retreat aimed at short term recuperation/recovery for KL residents rather than a holiday location. The shopping centre, and golf course are part of the overall "complex". The man made "beach" is small but attractive and if you are only in KL for 1 night this is a good alternative to staying in the city, but not really suited to longer stays.

Jacy V.
May 05, 2014
Clean room and friendly staff
Nice pool, sauna and close to shopping mall
Decent stay for my family. We are happy, no complain. Will for sure stay in mines again

April 27, 2014
a stay with great view
good view, romantic place

April 27, 2014
Comfortable and relaxing
Good staff, lovely view and comfortable
I have had a lovely relaxing time at the hotel. The Mines shopping complex is within walking distance. So I took a walk and caught a movie which I truly enjoyed. When I returned to the hotel it was lovely and peaceful.

Jin O.
April 24, 2014
Relaxing, quiet, friendly
Relaxing, quiet, nearby shopping mall
It was brief, quiet and very relaxing.

Yee W.
April 23, 2014
can't think of any
bad choice

Iklil G.
April 23, 2014
Great sight seeing .
Sight seeing , great staff and amazing room .

Saudi Arabia
April 20, 2014
I like the view of the lake
The view, Spa & Shopping
it was amazing. more than 7 times I been there