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Recent customer comments

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Good



based on 1590 reviews
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 6.7
  • Food/Dining 6.4

Raymond Y.
Singapore
July 21, 2016
Dissappointing
First impression was already bad as when i used the loo on reception area, it has a terrible smell and floors was wet from clogging. Then it took us ages to get a room. Room itself has that "old room" musky smell. Breakfast food was not worth the price. Worst still the person in charge of the scrambled egg station was so slow. I mean how long does it take to scramble an egg?? I would not book here again. It is right beside Mines Mall but there is still quite a walk. About 10 mins if you know the short cut through MIECC otherwise it is not worth at all especially if you are carrying a toddler.

YI L.
Malaysia
July 20, 2016
not worth the money
It seems to be a beautiful hotel and it is . The room is big . Bed is comfortable . But , for the price paid , i expect it to be better . Water pressure was low for the whole stay . Shower cubicle was flooded on 1st day after which they get it repaired . Breakfast was almost same for all 4 days i stayed . Very little in quantity and low quality . Sunny side up was a disaster . i wish i took a photo of the sunny side up egg i got . It was disgusting . All in all , not worth the price .

YI L.
Malaysia
July 20, 2016
better get else where with the price
It seems to be a beautiful hotel and it is . The room is big . Bed is comfortable . But , for the price paid , i expect it to be better . Water pressure was low for the whole stay . Shower cubicle was flooded on 1st day after which they get it repaired . Breakfast was almost same for all 4 days i stayed . Very little in quantity and low quality . Sunny side up was a disaster . i wish i took a photo of the sunny side up egg i got . It was disgusting . All in all , not worth the price .

YI L.
Malaysia
July 20, 2016
Over rated hotel
It seems to be a beautiful hotel and it is . The room is big . Bed is comfortable . But , for the price paid , i expect it to be better . Water pressure was low for the whole stay . Shower cubicle was flooded on 1st day after which they get it repaired . Breakfast was almost same for all 4 days i stayed . Very little in quantity and low quality . Sunny side up was a disaster . i wish i took a photo of the sunny side up egg i got . It was disgusting . All in all , not worth the price .

YI L.
Malaysia
July 20, 2016
not suitable for the price
It seems to be a beautiful hotel and it is . The room is big . Bed is comfortable . But , for the price paid , i expect it to be better . Water pressure was low for the whole stay . Shower cubicle was flooded on 1st day after which they get it repaired . Breakfast was almost same for all 4 days i stayed . Very little in quantity and low quality . Sunny side up was a disaster . i wish i took a photo of the sunny side up egg i got . It was disgusting . All in all , not worth the price .

Craig S.
Malaysia
July 19, 2016
Good
Everything very nice..more food options would be good

Chong H.
Singapore
July 18, 2016
Average Hotel Stay
Philea Mines is an average hotel that is overpriced. Average breakfast buffet spread. The surroundings looks nice with a lake view but the swimming pool looks green with algae. Mines shopping mall is nearby.

Jennie C.
Malaysia
July 12, 2016
Location near shopping mall
This is 2nd time to stay in this hotel, feel good standard room better than chalet.

ZE N.
Malaysia
July 11, 2016
Not as expectations
Cleanliness below the expectation

Jennie C.
Malaysia
June 28, 2016
Outstation
This time is go for work, the place is good. We book is superior room when we reach the room is full then they upgrade us to Chalet. But the food is not good. The staff very helpful. Will stay again.