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Recent customer comments

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based on 1579 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.7
  • Food/Dining 6.4

Patricia P.
June 27, 2016
hotel with a lovely view
No electrical socket points for kettle. Had to place kettle on floor for boiling water! No hair dryer either. Hotel reception had poor knowledge of room availability and events.

Abdul J.
June 27, 2016
okay but alot of renovation need
good environment but lot to renovate and maintain. pool lake need to be clean. food can be improved. at the right priced it is decent for a short get away.

Muhammad S.
June 22, 2016
Noise Sound!
Takes time to sleep due to noise from hotel cafe.

June 12, 2016
unpleasant trip
we choose this resort because we want to visit mines wonderland theme park. when we reached, the hotel staff told us mines theme park closed for nearly 6 years... hahaha... nothing around the hotel except a shopping mall and the location is quite far from the city.

Muhammad A.
June 08, 2016
Not worth for the money
The breakfast is unlike 4 star hotel. More like 2 star hotel with limited choice of food. Price like wise is uncompetitive compared to nearest same star hotel, with better rates and propably facilities too.

Hock G.
June 07, 2016
Improvement on the facilities
I hope the bridge linked to the MIECC and the MINES can be reopen so that the hotel guests can walk without worrying on the weather issue.

June 06, 2016
center location, price reasonable and good service
center location, price reasonable and good service

June 06, 2016
no roof from basement car park to lobby
Before that, i have high expectation for this resort,but when i reach there,i doubt why such a BEACH RESORT there is no roofing from the way of basement car park to lobby, but we have to get a bit wet in the rain that my child just recover from his sick. BEACH RESORT got no SPA that quite dissappointed since its still under renovation. I feel no worth it. The only thing to impress me its the helpful guard,he is very helpful and answer my query to provide more travelling information.

Nur S.
June 03, 2016

Ing L.
June 02, 2016
Our stay in philea
Nice location but not directly link to the shopping centre