Customer Reviews
novetel
Guest Rating: 4.3
FENG Y.
China
Couple
Date of Stay: 15 Nov 2008
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The Novotel Hydro Majestic is conveniently located adjacent to the Kuala Lumpur Convention Centre, in the famous Golden Triangle tourist and commercial precinct. The 28 storey hotel features 291 rooms, an executive floor, 4 restaurants, a fitness centre, spa and swimming pool. Situated in the popular Bukit Bintang shopping district and only 500 metres from Petronas Twin Towers (the worlds tallest building), guests have easy access to the city's trendiest boutiques, cafes and major tourist attractions.
Good location near CBD.
Limited room space and poor sound insulation.
Good
Guest Rating: 3.5
Khaidar Z.
Mongolia
Business Traveler
Date of Stay: 13 Nov 2008
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Very good location, close to main shopping malls and KLCC.
Good location, nice rooms.
No free wi-fi for all rooms, breakfast should be improved.
- Shopping Tip : Pavilion, KLCC Suriya.
So so
Guest Rating: 3.8
Yew T. C.
Malaysia
Family with young children
Date of Stay: 12 Oct 2008
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I have stayed at the hydro majestic few times, the privilege given for us is the main reason we kept returning to the hotel. (Free extra bed, private c/in, executive lounge and more......) However, I just don't know why, our room became smaller and smaller each time we checked-in to the hotel, basically is the location of the room. The corridor lighting is not enough, some of the lights don't switch on. The bathroom area is visible from the bedroom, even though there is a curtain to block, however the bedroom is still viewable. Overall, it lacks privacy for a non-couple. Anyway, I will still recommend this place to others. Hydro majestic is located at a good location and also a reasonable price compared to other KL hotel.
Complimentary bed for children below 16, executive lounge
Room design, dark corridor
- Shopping Tip : Pavilion is just one step away.
quaint nice hotel close to BB
Guest Rating: 3.0
cheong w. s.
Singapore
Solo Traveler
Date of Stay: 09 Oct 2008
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the hotel is located very close to bukit bintang and it is very convenient. The rooms are nice and cosy, however, king size bed is not really king size but two beds put to one, so you feel a little discomfort. The breakfast is nice but is not included in price which is a shame. Agoda shold negotiate to have breakfast included like other hotels.
near town centre, nice room, good facilities
no breakfast included, housekeeping amenities not sufficient
- Sightseeing/Attractions Tip : go to chinatown to buy cheap goods
Worst Service
Guest Rating: 2.8
Chandru R.
Thailand
Business Traveler
Date of Stay: 06 Oct 2008
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1. On my check-in safe was locked. Took them 3 days to come and open the safe for me
2. Nobody picks the telephone at conceirge
3. You need to hang the tag "Clean my room" to get it cleaned
4. Getting an iron board and iron took more than 3 hours.
Golden Triangle
Worst Service ever can imagine
We come again..
Guest Rating: 3.5
Robert H.
China
Couple
Date of Stay: 05 Oct 2008
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The hotel is located very centrally. The value price level is perfect. The standard of the hotel is up to date. Especially the shopping center are directly reachable and close to the hotel. We would come again. Interesting to see how fast everything is developing. We only can recommend the hotel to everybody. Only be aware the hotel view to the twin towers is very limited to some rooms only.
location, shopping
service at reception
- Sightseeing/Attractions Tip : close to...
serene surrounds
Guest Rating: 4.0
David B.
Canada
Other
Date of Stay: 03 Oct 2008
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We had a very pleasant stay at the hotel. The gentlemen in the lobby was very helpful and took very good care of us. Staff in the restaurant was very attentive and served us well. The wait- staff were busy but always gracious.
Well placed in KL.
Already showing some signs of wear.
- Shopping Tip : Very close to The Pavillion Shopping Center!!
An oasis in a busy city
Guest Rating: 4.3
David B.
Canada
Couple
Date of Stay: 03 Oct 2008
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Novotel always provides good service...great staff in the restaurant and the lobby! They were very accommodating during a busy b/fast time!! Why not include b/fast with the room rates all the time, it really is convenient?
Location, location, location.
Try to ensure that ALL staff know which attractions are open during a major holiday like Lebaran..Misinformation can be frustrating.
- Sightseeing/Attractions Tip : Very close to the monorail---great views of the city from above..
Perfect location
Guest Rating: 3.8
Robert H.
China
Couple
Date of Stay: 02 Oct 2008
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The hotel is located very centrally. The value price level is perfect. The standard of the hotel is up to date. Especially the shopping center are directly reachable and close to the hotel. We would come again. Interesting to see how fast everything is developing. We only can recommend the hotel to everybody. Only be aware the hotel view to the twin towers is very limited to some rooms only.
central location, quality of hotel
busy receptien
- Shopping Tip : close to shopping & metro
Satisfied
Guest Rating: 3.7
Robert H.
China
Couple
Date of Stay: 02 Oct 2008
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The hotel is located very centrally. The value price level is perfect. The standard of the hotel is up to date. Especially the shopping center are directly reachable and close to the hotel. We would come again. Interesting to see how fast everything is developing. We only can recommend the hotel to everybody. Only be aware the hotel view to the twin towers is very limited to some rooms only.
location
smal swimming pool
- Nightlife Tip : close to hotel
43 Reviews :
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