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Excellent 8.4
Based on 3390 reviews

Recent customer comments

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based on 3390 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 8.2

Lai M.
March 28, 2016
Extensive buffet breakfast for all tastes
Toilet, general cleanliness and access to mall downstairs
Was tasked to attend to attend an awards ceremony held at the hotel, and was pleasantly surprised at the detailed attention to the hotel room design & wide variety of F&B available at the buffet breakfast compared to the normal KLCC hotels I'd normally stay in

Christina L.
United Kingdom
March 28, 2016
Fab hotel
everything is great about this hotel. we were very well looked after. Staff is great and very attentive. The breakfast was heavenly but staff there was not well organised. The kitchen staff ended up making up for the ones serving. Our room was soooo good.

March 28, 2016
Great stay
great location, value for money, clean and comfy hotel

Yoke N.
March 28, 2016
Average Stay
Awesome location but the hotel is getting a little old with musty smell, chipped bathroom tiles and creaky wardrobe. Buffet breakfast was not as good. Everything was too sweet.

Halmahera A.
March 27, 2016
Awesome stay!
Location, cleanliness, Great buffet breakfast
Truly enjoyed our stay in the hotel. Location is fantastic as it's connected to the shopping Malls. Great buffet breakfast spread.

Francin T.
March 25, 2016
Fantastic Stay at a Most Excellent Hotel
Enjoyed my stay in One World. The check-in staff was professional and made every effort to accede to my requests (19 March 2016), and the housekeeping were friendly and obliging. Appreciated the convenience of having a double mall just next to the hotel. The room was spacious and very comfortable, but sadly, the bath water was dirty-brown despite running the water to clear the pipes. Other than that hiccup, it was a MOST enjoyable stay!

Ling C.
March 23, 2016

Moosa R.
March 23, 2016
Awful 1st impression
At the time of arrival we met the receptionist Steve he repeatedly lied me. 1st of all I ask him if it's possible to have early checking and he said no the hotel is full and we can only get room after 0230pm, and I ask how much would it cost for early checking and he said no rooms available. Later my wife came and asked him if hotel is running 100% occupancy right now and then he went inside for a while and confirm he got free rooms.. We were so much upset about how he handle us. Hotel policy or charges wouldn't be a problem but the way he handle the situation is awful..

Yusmawati Y.
March 21, 2016
Family getaway
The room with 2 double beds and the slide at the pool enough to keep the kids occupied in the water for a long time!

Nur I.
March 21, 2016
Best Buffet Spread in KL
Our family is a huge fan of the breakfast buffet, which offers a myriad of food choices for all. Well located and their big beds are a bonus (: