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Verified traveler reviews

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Excellent



based on 3440 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 8.2
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BOON T. from Malaysia
Families with young children
Stayed one night in July 2015
Good location with moderate room rates
Strategically located... beside shopping complex. Excellent for vacations.
Reviewed April 23, 2016

CHING B. from Singapore
Couples
Stayed 2 nights in April 2016
none
none
Reviewed April 21, 2016

Yong N. from Malaysia
Solo travelers
Stayed one night in April 2016
The staff service need to improve
Everything is good but the staff service need to inprove....
Reviewed April 21, 2016

Jeffrey L. from Singapore
Couples
Stayed 2 nights in April 2016
Simply love the comfortable bed & amenities, soft
Simply love the comfortable bed & amenities, soft satin high end bedsheets and quilt cover! Location is excellent, connected to One Utama shopping center with lots of shopping and restaurants/eateries to choose from.
Reviewed April 21, 2016

Phui T. from Singapore
Families with older children
Stayed one night in April 2016
Good hotel linked to great shopping mall
Nice hotel outside KL central. Good for shopping.
Reviewed April 21, 2016

Chua M. from Singapore
Groups
Stayed 3 nights in April 2016
Nil
Breakfast spread is excellent.
Reviewed April 19, 2016

SOFIAH S. from Malaysia
Couples
Stayed one night in April 2016
None
None
Reviewed April 18, 2016

Hon N. from Malaysia
Business travelers
Stayed one night in April 2016
Good location and quiet
Comfort bed
Reviewed April 18, 2016

Hasnanywati H. from Malaysia
Families with young children
Stayed one night in April 2016
Satisfied but...
Overall stay was fantastic but the room that we stayed at Junior Suite had problem with its fridge. Called up the service centre at 430pm to lodge a complaint but nobody turned up until 10pm. We couldnt wait any longer but to order a bucket of ice cubes. A bucket of ice came only after calling them twice, 20 min of waiting. The next day when requested for a newspaper the same thing happened had to call twice to get it. Hope the hotel can improve on its room service.
Reviewed April 17, 2016

Sharon F. from Singapore
Couples
Stayed one night in April 2016
Comfort stay
Enjoyed the stay every time.
Reviewed April 17, 2016