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Recent customer comments

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Very good

based on 8529 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

Chow L.
April 09, 2015
nice stay
auto upgrade me to executive suites room
Overall satisfied

Mandhear S.
April 09, 2015
Nice place to stay.. Unfriendly staff
best thing is the room and the location.. Staff are very slow
Stay was nice only thing is checking in time too long the staff is very slow.. No smile on face.

Muhammad J.
April 09, 2015
love it
cleanliness, staff performance & good room service
Its so awesome. There is nothing more to say. Just awesome.

Siew F.
April 09, 2015
An excellent hotel
nice environment, big room, good location
The hotel is comfort especially the bathroom. It is big and looks luxury. will definitely come back again.

Sander V.
April 09, 2015
Great stay
Room size, location, quiet
We stayed at the Pacific Regency Suites for one night. We received a free upgrade to a suite which we were happy with. Overall an impressive hotel. Only area of improvement we see is Soi 23 (the hotel restaurant) which serves a combination of Thai and International cuisine. The food was rather bland / average and a far cry from genuine Thai food, which made the restaurant feel overpriced. We will happily stay again but will probably eat elsewhere.

Muhamad K.
April 08, 2015
Room, location & staff

pedro C.
April 08, 2015
still great value for money
spacious room, quiet, nice staff
Not my first time. One must admit it is a little run down by now , the rooms and Luna bar, but it still is great value for money. It's a little far from the Monorel but still within a decent walk.

United Kingdom
April 08, 2015
2 Nights in KL
Location, location, location
I have stayed at the PRHS previously and thought it was fantastic, therefore booked again on my return trip to KL. This time around, I was left disappointed - the hotel suite I stayed In was below par and I could no way rate this as a 5 star. The bathroom had a faulty shower and in general although the suite although looked tidy needed a good proper clean from bed linen to shower.

Rabiya T.
April 07, 2015
Nice place & rooms are so spacious...
Cool,Cozy & perfect for couples to go for honeymoon...
Very enjoying...

April 07, 2015
All the room was superb!
But I'll suggest that the hotel to do something with their carpet. It is smelly as hell.