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Recent customer comments

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Very good

based on 8575 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

Rabiya T.
April 07, 2015
Nice place & rooms are so spacious...
Cool,Cozy & perfect for couples to go for honeymoon...
Very enjoying...

April 07, 2015
All the room was superb!
But I'll suggest that the hotel to do something with their carpet. It is smelly as hell.

Rajiv K.
April 06, 2015
Location, spacious room and friendly staff
Stay was excellent, staff were very friendly, theywere always smiling and greeting everyone. The room is definitely value for money! It even has a full sized fridge and stove, and a whole column of wardrobes. Will definitely return!

Sattaya P.
April 06, 2015
nice, big, clean
nearby shopping mall, big room, big bathroom
its great location, nice and comfortable

Chee N.
April 06, 2015
Good service
value, service, comfort
have some problem with the shower staff response was quick and gave me an upgrade

Hamidah A.
April 06, 2015
Pacific Regent Stay
Room service was quite prompt (staff and cleaning) and rooms are quite spacious.
Overall it was ok - rate it 6/10. Food service at breakfast could have been better. Disappointed as given Smoking Rooms and old rooms (not newly furbished side) although requested - very unpleasant smell (smoke) as soon as the lift opened to our floor. Parking facility could have been better too. Thanks.

Badrul J.
April 06, 2015
good place to stay.
pizza,view and the bed.
overall is ok but i have a problem with the valet guy on night shift. I know there's an event held on that night but when a hotel guest need a parking,you should do something. I saw the valet guy give a parking to rich guy with Audi A5 because he give him money and did nothing to help me. Hotel manager you should do something about this and give your hotel guest priority.

Loy T.
April 05, 2015
Pac Rad Suite Stay
Big, spacious and cool room
Comforatable room albeit many public coming in and out from the common areas.

Anne G.
April 05, 2015
Very nice except...
Comfortable, clean and delicious thai food served
I enjoyed every minute of my stay however I opted to not use the bathtub as the water coming out of the faucet was yellowish despite three attempts to fill the tub

Jane K.
United Kingdom
April 04, 2015
Superior Suite fabulous room
The location was excellent, close to the monorail station and within walking distance to KLCC and the Petronas Towers
The superior suite was a lovely huge room with everything you could need. The bed was extremely comfortable with lovely soft pillows. The fact it was so close to everything was a bonus because you can't always tell. The hotel staff were extremely polite and pleasant at al times and even though I arrived earlier than the check in time they managed to get a room available. Th view from the rooftop pool is great with relaxing music to swim to. I didn't eat at the hotel restaurant but the meal I ordered from the room menu was terrible. A great little place to eat was down a Geo Cafe on the ground floor - well worth checking out. All in all a great stay at this hotel but I did hear from some other people who were in one of the other rooms which weren't quite as nice so I highly recommend the superior suite.