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Verified traveler reviews

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Very good



based on 8584 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1
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florian H.
Germany
December 23, 2014
Good stay
Clean, Location, value for money

Melvin C.
Malaysia
December 23, 2014
Overall is ok.
Large room. clean and tidy.

JU J.
South Korea
December 22, 2014
Not 5 star hotel
Unqualified staff, a disgusting smell was coming from the drains. Even though i tried to check in Premier room on the reception, Female staff provided only the room number without any information, so i went by the other wing due to wrong lift. I thought there was only 1 side lift, however i realized there was the other lift in order to reach Premier room. Finally i reached the 'Premier' room, a disgusting smell was coming from the drains. The staff did not use Business English even(They don't know 'Could, Would, Please'). I can say Female staffs are not qualified absolutely and the hotel is not 5 star hotel. Please stay the other Hotels, if you don't wanna mess up your journey

sunil K.
India
December 22, 2014
Value for money
room, location and food
it was a perfect stay with very good room and facilities perfect location and good food also

Peck L.
Singapore
December 22, 2014
Value for money
parking, location and room standard
As I have it at a promotional rate, very value for money!

mutharasu D.
India
December 22, 2014
Friendly staff
Listening to our requests, Immediate response and strategic location

Mawar H.
Singapore
December 21, 2014
Good location and easily access to shopping area.
The staffs very helpful and courtesy.The location of the hotel and room cleanliness.
Happy.

Jing L.
China
December 21, 2014
all satisfied
receiption, transport arrangement, cleaning

Yong K.
Malaysia
December 20, 2014
Reception is not frienly .
near by KLCC, KLtower
poor reception attitude. called a few times to inform of lighting issues but no action . called operator many times and phone not been answered

Emma L.
Sweden
December 20, 2014
Really good location and standard
Location, pool, bar
The hotel is located in the very city center, with walking distance to Petrona Towers, entertainment area and china town. Staff is nice and friendly, pool and bar is awesome