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Recent customer comments

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Very good



based on 8584 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1
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lim C. from Malaysia
Business travelers
Stayed one night in December 2014
nice room
room environment,
great new design room very comfortable bed
Reviewed December 20, 2014

Tan C. from Malaysia
Couples
Stayed one night in December 2014
Great hotel
Very friendly staffs, Very clean room and high standard fittings.
Verg pleasant.
Reviewed December 20, 2014

Jing L. from China
Solo travelers
Stayed one night in December 2014
all satisfied
reception, taxi arrangement, cleaning
Reviewed December 20, 2014

Tan Y. from Malaysia
Groups
Stayed one night in August 2014
slow check in
clealiness, comfort room ,nice environment
Reviewed December 19, 2014

Aarti K. from Australia
Couples
Stayed 4 nights in December 2014
Pacific regency
Room size
Good
Reviewed December 19, 2014

Muhammed S. from Yemen
Couples
Stayed one night in December 2014
Really bad service, the worst Ive ever experienced
One of my worst experiences, the bath tub had no hot water, and after calling the front office for several times no one came The food is also not that good Staff are very unfriendly, not even a smile, every one looks upset The halls have this weird funny smell My advice, don't go to this hotel, u will regret it
Reviewed December 19, 2014

Niraj S. from Nepal
Business travelers
Stayed one night in December 2014
Comfortable stay
Locality, friendly staff and atmosphere of the the hotel
Loved the stay - had very good and comfortable stay
Reviewed December 18, 2014

Daman H. from Malaysia
Business travelers
Stayed one night in December 2014
Horrid front desk staffs
The facility (the hall + staff), location
If you get pass the front desk staff, your experience would be good but it's a nightmare trying to even register and get the key to your room. The staffs are not helpful, let alone being nice or accommodating. That alone had ruined our experience at the hotel. Never going through that again.
Reviewed December 18, 2014

Nur A. from Malaysia
Solo travelers
Stayed one night in December 2014
Affordable but great hotel, service, facility
Bathtub, the room, the bed.
everything was awesome except for the water. Water was looked like rusty. Overall was great. The location not too near not too far from klcc. But nerest to kl tower. The pool was the best. Affordable yet awesome.
Reviewed December 18, 2014

Juffrey L. from Singapore
Families with older children
Stayed 2 nights in December 2014
Everything was perfect except food stall quite far
1.Cleanliness. 2. Free Parking. 3. Environment
Good,
Reviewed December 16, 2014