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Recent customer comments

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Very good

based on 8581 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1
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Stephanie T.
November 29, 2014
Utter disappointment
Location decent
100% not 5 star! Don't know about anyone else but the room we were given was more like a cheap motel! Very little lighting, terrible smell, thin walls! Dirty looking across the whole room! The staff (apart from one of them) were not helpful at all! Did not seem eager to help us with our bags or places we wanted to visit! Very disappointing! I hear their room top bar Luna provides an amazing view of the Petronas towers at night but didn't make it up their as we were only staying on night there! Oh and almost forgot to mention we only got one set of toothbrush/paste! Wouldn't normally complain cos I always bring my own but c'mon for a 5 star hotel that's a bit ridiculous!

Gavin T.
November 29, 2014
Very unfriendly staff
nice location, good facilities, restaurant ok
An ok hotel in a good location, let down badly by terrible staff. Exceedingly unfriendly and quite rude, they let down terribly, what could have been nice.

Amna I.
November 29, 2014
it was good
The room is huge, bathroom was modern,bed was perfect
It was good. Room was good. Hotel was hard to find becausenavigation works really slow in KL, but we HAD A NICE 1 night stayhelpful staff. Especially the manager in the parking, he was the bomb!

Rudy L.
November 28, 2014
Acceptable Service
Price, hotel condition, location
Price is inexpensive, good location, food and staff performance were average.

Cyrill Z.
November 27, 2014
Enjoyed our stay.
Cleanliness, adequate size of room, location.
We enjoyed our stay and will book here again if we go back to KL.

November 27, 2014
Big room but smelly bathroom
Big room, competitive price
The room is very spacious and well decorated. I would have preferred a non-smoking room but no preference was asked during booking or check-in. There was a weird unpleasant smell emanating from the floor trap in the bathroom. The kitchenette at the entrance of the room was a bit dark. Our room which was booked through Agoda was facing a building block so we couldn't enjoy the beautiful night scenery of KL city.

Kuan T.
November 26, 2014
Very comfortable stay
Comfortable room, clean, friendly staff
Room was big and comfortable and clean. Staffs were friendly. Good location just opposite KL tower. Parking is complimentary. Wifi available.

November 26, 2014
value for money stay
location, big room, comfortable

Saudi Arabia
November 26, 2014
it is maizing
location, price, staff
so great

Natr T.
November 26, 2014
Reasonable Price in the Good Spot Hotel
Location, Price and Cleanliness
Very nice with this price, staff is attentive, Good location, breakfast a bit too less hahaha