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Recent customer comments

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Very good



based on 8456 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

10 harvey L.
United Kingdom
January 07, 2016
Great
Staff, location, clean
Brilliant

5 Nina L.
Germany
January 06, 2016
wouldn't book again
We spent one night in the hotel in one of the smooker rooms (both non smokers but the smell was ok and therefore we were able to check in early). So first the plus points: Nice of the hotel that we could check in way earlier than the normal check in time, friendly concierge team. Now the minus points: the room was not clean. The carpet wasn't vacuumed, we found toenails in the bed and on the floor, the furniture was old and already quite used, the receptionist wasn't friendly, the air conditioning was incredibly loud and you couldn't sleep. Not a 5 star. Can't recommed it. We found something way nicer in the same price category.

6.7 SUNGHO K.
Philippines
January 06, 2016
good hotel but not kind staff
luna bar, location, bed
2016.1.1 I called many times to contact front desk. but no one answer at all. every time if I need something, I should go down even for small things like tooth brush... and even the staff who was duyu on 1/1 night time was no kind. I felt so unpresant about that.

8 NADARAJAN J.
Australia
January 05, 2016
A Pleasant stay
Staff.Choices of food within the hotel area.Bar facilities in and around the hotel vicinity.
Generally a pleasant stay.Bedroom and Hotel amenities were good.Room for improvement in shower facilities.Could definitely do with a rain shower.Staff were great.getting a taxi can sometimes be slow.surcharge for taxi goes up from $6 to $8 as they are called by staff located in front of the hotel.

8 Kian H.
Singapore
January 05, 2016
I would rate PRHS as 4 star at best
Cleanliness, helpful staff, soccer channel in their tv
Air-con was weak. Lights along Corridor was quite dim. Housekeeping is good. Always replenish water.

4.3 CHAN Y.
Singapore
January 05, 2016
Good, but underwhelming
Lunar Bar, Gym (with a squat rack), big room size
It was overall ok. Although a few hiccups that made a huge impact (housekeeping only giving 1 towel for 2 consecutive nights), and the wait for the lift to the floors were atrocious (due to high volume of people heading to Lunar Bar on weekends). And it wouldn't hurt for your staff to smile, I was met with a very unapproachable stern looking reception staff when I politely asked what is the latest time for a checkout. I did appreciate the 7-11 store downstairs for it's 24 hour accessibility, and the beds are really comfortable. It's a give & take. But the room is severely not well-lit with loads of dark corners, even during mid-day. So I might not stay here anymore, but if you've a huge family with many children, the rooms are quite big for them!

7.7 Jasmine L.
Malaysia
January 05, 2016
Perfect location to stay for visit to KL TOWER
Location to KL Tower, Spacious rooms and Value for money
We stayed at this hotel due to the good location, as we planned to have our Xmas Dinner at KL Tower. It was just opposite and walking distance from our hotel. The hotel room was spacious and clean as well. Good job, keep it up.

5.7 Chan C.
Malaysia
January 05, 2016
Dirty water supply, slow check in
huge room , cheap in town
the water supply is yellowish and after complain there's no improvement.

7 Vinna S.
Indonesia
January 05, 2016
Nice and Clean Hotel but aircon is very warm
clean, quiet, good location
Aircon is very warm

8.7 Raymond P.
United Kingdom
January 05, 2016
Park holiday
Location, value for money and the standard of the hotel rooms, roof area and pool.