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Recent customer comments

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Very good

based on 8529 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

salah K.
January 15, 2016
5 star accomodation
staff , attitude and hotel beds
excellent stay, very friendly staff, very helpful, corridors need vaccuming also a bit of dirty around the toilet , more detailing in cleaning is required

mohammed A.
Saudi Arabia
January 14, 2016
good and clean
clean , location and amazing
very good

Karl S.
January 14, 2016
Room Location Breakfast

Maria F.
January 14, 2016
Pacific regency hotel
Staff willing ness, nice new renovated room, awesome bathtub.
Good. Staff are friendly, if not very proficient in English and do try to meet your demands. Always ask for a renovated room as hotel is not in mint condition.

Yat L.
January 13, 2016
Back to the 80s... really retro
Location? That's stretching it.
Room was essentially a serviced apartment, so it is huge. But everything is so dated, from furnishing, carpentry, fridge, and even a small CRT TV in the bedroom! The kettle was in such bad shape that I did not dare to use it. In the morning, I even spotted trail of blood at the driveway in-front of main lobby. That explains the low room rate.

Terry H.
January 12, 2016
Value for money
Centre spot in KL, large room & comfortable.

Dustin S.
United States
January 12, 2016
A Luxurious Stay in a Prime Location
Bathrooms, Bed Comfort, Breakfast Buffet
When I arrived at the PR Hotel, I was immediately upgraded to an executive suite with a kitchen and a living room area. Honestly, the room was a little too big for my taste, but it was awesome to pretend to be rich for a couple of days. The breakfast buffet is worth paying for at least once. 30 RM may seem a lot to pay for a meal in KL, but for the variety, convenience, and amount of food, it is hard to beat. Also, do yourself a favor and visit the rooftop poolside bar at least one night. Even if you don't buy a drink (which are expensive), it is at least fun to walk through the place. The lighting, music and couples stowed away in their little nooks gives the feel of walking through the beginning of an action movie club scene like Only God Forgives or John Wick. Not to mention the views of the Petronas and KL Towers on either side of the building. If you hit the pool when it opens, around 7am, you can enjoy a swim to yourself. Also nice. The one odd thing is that the coin laundry is apparently way overpriced. I was going to do my small load of laundry there until the guy told me it cost 26 RM. But I may be wrong about that. For the price, it was an outstanding place to stay in a really great location. Everywhere I wanted to go was a short walk away.

Tan Y.
January 12, 2016
Not suitable for family with young children
Room spacious
Disappointed. Not suitable for family stay. Requested non smoking room due to young kid but still provided with smoking room. Toilet, towel & tissue full of smoke smell. Restaurant shouldn't immediately clean up all the food once the clock hit 10:30am. Despite breakfast time is 8:30-10:30am but should allow customers to finish off their meal instead if chasing them out after breakfast hour. Pay rm30 but only able to grab a cup of coffee, 1 omelette & 1 spoon of mee hun.

Melody I.
January 11, 2016
Staff not really nice
location/value for money/comfort
i requested for early check in but never granted so i opt for room upgrade so I can check in early. staff not really nice and they dont really attend to guest request.

Ibrahim B.
January 11, 2016
Good enough
Near petronas tower ,in the city center