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Recent customer comments

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Very good



based on 8527 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

see S.
Malaysia
November 11, 2015
Good; clean
Is good and clean. Comfortable to stay. Have kitchen but no pan to cook. Overall very good. Will suggest to friend.

Abdul M.
Malaysia
November 11, 2015
Great hotel
Location, food, views
Great location hotel and staffs are very helpful

Shirley A.
Singapore
November 11, 2015
Disappointing
Room is big but may consider to refurbish the hotel.
Quite disappointing which I have not expect to get from a 5 star hotel.The pictures of the hotel room varies from actual. On the 1st day that we checked in, the front desk staff are not friendly and did not inform us that there will be a schedule power maintenance and required to shut down the power from 11am to 8pm. It is no joke that we have to carry our little one from level 29 to hotel lobby. This is totally unacceptable.

WEN L.
Malaysia
November 10, 2015
good hotel for business traveller.
easy spotted hotel location, nice staff, big room.
good hotel location for easy access from Groud level to main city streets. big room with nice view.

Kok B.
Singapore
November 10, 2015
Comfort but irratating
Primier Room is comfortable
Stay is alright. I book 3 rooms with very special price, which I have not expect to get from a 5 star. But eventually, during our stay, there is a schedule power maintenance and required to shut down the power from 11am to 8pm. I think this is not acceptable.

sharifah H.
Malaysia
November 10, 2015
please provide shulter bus to areas Mall
big room luxury style very clean
Seriusly very good for honeymoon

Jacqueline P.
Sri Lanka
November 10, 2015
Value for money, comfortable stay
Price, large rooms and bathroom, location
It was a comfortable stay. My only concern was that I felt the air conditioning was not the best at night, felt hot in the middle of the night. Everything else was superb! I would Definitely stay there again. Thank you.

avelina A.
Philippines
November 09, 2015
Very clean. Staff is knowledgeable
King sized bed with very white bedsheets
Relaxing , will return in the near future with my family

tan Y.
Malaysia
November 09, 2015
worth for the price with great location
location , bed , shower
the location is great , its take only 5 mins to KLCC. the room is spacious , definitely worth for the price. surprisingly the room service serve really good thaifood. i like the room which come with kitchen and a living area and when i book its only RM238.74. i think the room can fix up to 6 ppl.the bed is big and comfy , like the shower as well. definetely will come back !

Ahmad R.
Malaysia
November 09, 2015
Return Stay
Large room, large bathroom, good location
It was our second stay at the hotel after February of 2014. We love the comfortable and spacious suite and large bathroom, ideal for a weekend away from home with the kids. On the second day, a Sunday, the electricity went off at 11 a.m., supposedly to last till evening, for a scheduled maintenance. Though pre-announced, when it actually happened it was quite a surprise nonetheless. Thankfully, we were checking out anyway, and the hotel staff were very helpful.