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Recent customer comments

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Very good

based on 8458 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 7.1

8 Wisye I.
October 01, 2015
Nice Stay
Room, Staff, location

8.7 Faidzan H.
October 01, 2015
family trip
spacious room, fast customer services, strategic location
I'm enjoyed my stay there, my kids loves the spacious room..she did crawling around the corner and she has a great time exploring the room. We even can accommodate her walker inside the room and she happily riding her walker in that spacious room. The counter staff are friendly and check out services was fast. The lifts available also amazingly fast, no need to wait for long. Only a bad encounter with the potter on day of check out, not friendly enough with our belongings. Overall it is a good and convenient, value for money.

September 30, 2015
value for money
value for money, location, spacious room
1. the room is very spacious 2. the internet connection quite fast but often disconnected 3. the price is very value for money 4. location is okay 5. cleanliness is just okay but not perfect 6. the pool water is very murky like saliva 7. the breakfast is not good 8. food from room service is okay (ordered club sandwich) 9. a bit gloomy in bed area (booked one-bedroom type)

8 Amit B.
September 30, 2015
Location, room decor and connectivity
Nice and comfortable

3.7 Liaquat A.
September 30, 2015
Very much recommended hotel for Kuala Lumpur
Close to attractions, comfortable stay and in the heart of the city.

September 30, 2015
Fantastic Experience, All crew are friendly. Raaj & Alex were very helpful and accommodating. Our request has been granted as per policy and continuously follow-up with all aspects. Excellent Service for the accommodation staff and very good breakfast...

8.3 JIEUN H.
South Korea
September 29, 2015
clean hotel
clean and big room, kindly staff, cooking tool
this hotel is very clean. staffs are kindly. they help us to solve our problem. but breakfast disappointed me little bit. because the place to eat is little small and the food are not variety.

6.3 NOR I.
September 29, 2015
huge room but a bit stuffy
it was so-so. we were given room upgrade. the room is huge. but when i entered the room, it felt like the room was not occupied for long a period of time. A bit stuffy in the room & warm. Need a few hours to let the aircond 'clean' the air.. furnitures are old. it didn't represent 5 stars at all. i would prefer smaller room with clean and fresh smell. feel like not coming back here..

9.7 Lim C.
September 29, 2015
If you prefer a long stay
Room, facilities, cleanliness
I would stay there a week if i could because 2 days was not enough in such a comfortable room, after a long day walk around in the city. its very suitable for business trip and family or couple. Just that you have to walk out about 15 mins to Pavilion. If you are driving, then there is no problem. Parking is complimentary.

7 Sadiah K.
September 29, 2015
Room - no dressing mirror , smell unpleasant
1) room rate is very good 2) friendly staff 3) convenient
Overall OK