Enter your dates below to check availability and book this hotel
Palace Of The Golden Horses Hotel, Kuala Lumpur
|
|
Number of rooms: 480
Location: Kuala Lumpur
Address: Jalan Kuda Emas, The Mines Resort City,43300 Seri Kembangan, Selangor Darul Ehsan, Malaysia, Kuala Lumpur, Malaysia
Check Rates & Availability
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it. Click this link to find out more.
Check-in:
Calendar
|
Check-out:
Calendar
|
Rooms:
|
Adults:
|
Children (2-11):
|
|
Palace Of The Golden Horses Hotel Kuala Lumpur Info
Palace of the Golden Horses is a world-class award winning luxury hotel located within Mines Resort City, 20 minutes away from the city center and 35 minute drive from KLIA.
The hotel features luxurious 480 rooms and suites, five restaurants, two lounges, a business center, a swimming pool and a fully-equipped gym. Renowned for its conference center, the Sultan Salahuddin Abdul Aziz Shah Conference Center offers 19 meeting rooms equipped with state-of-the-art facilities, including a Theatrette, a Marquee and the Ballroom. Overlooking the picturesque 150-acre lake, Palace of the Golden Horses is the epitome of beauty, grace and luxury and has won great praise from even Heads of States.
There are also table tennis, cycling, fish feeding, swimming lessons and soccer game available.
Hotel built in (Year)
1997
Parking Service (yes or no)
Room service (yes, no, 24 Hrs)
Time to airport (minutes)
35
|
|
|
|
|
|
Room Amenities
- Air Conditioning
- Daily Newspaper
- Desk
- Hair Dryer
- Internet Access
- Ironing Board
- In Room Safe
- Television
- Bathtub
- Shower
- Separate Shower and Tub
- Mini Bar
- Microwave
- Balcony/Terrace
- Satellite/Cable TV
- Coffee/Tea Maker
- Complimentary Bottled Water
- Non Smoking Rooms
- Wireless Internet Access (charges apply)
- Internet Access (charges apply)
|
|
Facilities
- Disabled Facilities
- Hotel/Airport Transfer
- Business Center
- Bicycle Rental
- Valet Parking
- Concierge
- Room Service 24hr
- Shops
- Elevator
- Bar/Pub
- Laundry Service/Dry Cleaning
- Meeting Facilities
- Restaurant
- Room Service
- Safety Deposit Boxes
- Poolside Bar
|
|
Sports and Recreation
The recreational activities listed below are available at or near the resort; fees may apply.
- Garden
- Massage
- Pool (Kids)
- Gym/Fitness Facilities
- Sauna
- Steamroom
- Spa
- Water Sports (non-motorized)
- Pool Outdoor
|
|
|
|
|
|
Photos and Room Info
Deluxe Room
|
Executive Suite
|
Host Nation Suite
|
Head Of Suite
|
Minister's Suite
|
Polo Pub
|
Sagar Restaurant
|
Side Walk Cafe
|
Carousel Cafe Restaurant
|
East Garden Terrace
|
Kim Ma Chinese Restaurant
|
Kim No Uma Japanese Restaurant
|
Boardroom
|
Congress Room
|
Theatrette Room
|
Hotel Exterior
|
Food, Drink and Entertainment
Go To Top
Customer Reviews
| Hardly a 5* hotel (let alone 6* as locals claim) |
Guest Rating: 4.7 |
jacintha T.
Singapore
Couple
Date of Stay: 31 May 2009
|
| Value for Money: |
|
4/10 |
| Location: |
|
2/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
4/10 |
|
Fairly well kept (in terms of grounds and overall area cleanliness); Common area in the entrance had very pleasent lemongrass scent; spacious room Uninterested/unprofessional service staff; Average breakfast; small gym; average pool; inconveniently located When I mentioned to friends the price that I paid for 2 nights at the hotel I was told it was a good deal. After my 2-night stay, I do not think it was a good deal at all. To highlight in brevity - 75% of the service staff (across all levels and areas) do not appear to be happy working and project an obligatory and uninterested service response; breakfast is average but made worse by lack of proper wait service (e.g. when asked for coffee, was pointed out the location of the coffee corner and directed to get the coffee myself, complete set of cutlery was not always provided but when requested for, was provided with less than clean cutlery); location of the area where cleared dishes are collected was wholly inappropriate (i.e. located at the exits through which guests walk through to the tables outside); I was there to attend a friend's wedding and the banquet service was one of the worst (e.g. I was informed that there was no more wine, when it was not the case, as I noticed guests being served wine when I stepped outside the ballroom; service staff could definately benefit from being trained on table/banquet serving). On checkout, I filled out the feedback questionaire. However, due to lack of space to fully illustrate the areas that the hotel could improve on, I had stated within that I would be happy to be contacted directly by the management to provide my feedback. Obviously they are not keen on my feedback or improving the service at the hotel, as till to date (more than a week since my stay), I have yet to be contacted by the hotel through any means. Will I stay there again? Never. Will I ever recommend the hotel to anyone? Never.
Travel tip : Across the lake is a sister hotel - Palace Beach and Spa - which had much better staff and a more pleasant ambience. However, having a "beach" bar at their man-made beach was as good as not having one there - neither is it properly stocked nor is it served well by service staff. Avoid the Mines Mall. Maybe it looked as dead as it did cos of the current economic crisis but when compared to malls that you'd find in the city itself, it is so below par that you might be better off spending the extra time needed to get into the city center to proper malls instead. Entertainment in the area is sorely lacking. So unless for convenience (i.e. a function/event) at the hotel prompting you to stay at this hotel, there are much more value for money stays within the city.
| really palace |
Guest Rating: 9 |
hany A.
Egypt
Family with young children
Date of Stay: 30 May 2009
|
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
very old and bad smell in caredors
in total the hotel is nice and this is my 5th time i visit it, it nice for relaxing and i like the green and all the services, spa, and the breakfas. sweaming pool is so nice.
i think anytime i visit malaysia first ill visit this hotel for relaxing.
| very good hotel |
Guest Rating: 10 |
nabil A.
Oman
Family with young children
Date of Stay: 27 May 2009
|
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
"I would like to inform you that I and my wife had enjoyed much of your residence, your service has been very impressive and the Organization ... Thank you very much and we will visit you again."
Hotel Feature Tip : good hotel feature
Go To Top
|
recently viewed hotels
check hotels to add to short list
you can compare a maximum of 5 hotels
Loading...
x
clear history
|