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Very good 7.2
Based on 1164 reviews

Recent customer comments

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Very good

based on 1164 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.6
  • Location 7.0
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.1
  • Food/Dining 6.9

Siti M.
December 29, 2015
Nice lake view in the middle of city
Lake view,boat transfer,spacious room
Ok. But Upon check in,our room is not ready and we have to wait for 1 hour. Since we bought the Asean Lantern package,we find it a good deal with the room,breakfast and entry tickets. The breakfast buffet is not really what we expected from a 5 star hotel more like 3 star for us. Anyway,we really enjoyed the boat transfer from the hotel to Mines Shopping Center.

wan R.
December 28, 2015
golf loves hotel
golf cource view,near mall,quite

Kok Y.
December 26, 2015
good for relaxation

Kok Y.
December 26, 2015
pleasant stay
access road to hotel was bad
pleasant stay

haslinda M.
December 26, 2015
Most the lights were not working, electric problem
Room decor, pool

December 26, 2015
Cool Environment, classic and luxury.

Wan L.
December 26, 2015
cleanliness & spacious
Hotel was spacious and clean with hot water available in the shower. Staff were friendly and helpful. Breakfast was satisfactory but dinner was below average. Location was not very good at all but there are shuttle bus services and water taxi.

rosle J.
Brunei Darussalam
December 23, 2015
1. size of the room. 2. beauty of the hotel. 3. staff uniform.
It was amazing..

December 23, 2015
Isolated location, poor room facilities
Not a pleasant stay. The frequency to the town and nearby shopping is too less. The breakfast provided is poorer than 3 star hotel. Facilities in the room is too old, the fridge is not cold at all.

Ritzza R.
December 22, 2015
Could be Better
Clean, Very Quiet, Not Over Crowded.
Stayed at the hotel for 3 nights...although it is a nice hotel, there is not a lot of activities that could be done there execpt for swimming pool and gym...other than that its just sitting down quietly. During the 3 nights at the hotel, there were 4 incidents of electricity tripping causing blackout at our room and one occasion of no hot water.... The air-condition was less than perfect and some of the lights in the rooms (we took adjoining room) were not working. If I had another option, I would have gone for the other option.