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Excellent 8.4
Based on 3035 reviews

Recent customer comments

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Excellent



based on 3035 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

8.7 Zam P.
Malaysia
January 18, 2013
Nice room design - Zen-like
Conveniently connected to the airport
If you have to be at KLIA early morning, this is the place to stay the night before departure. You will not miss your morning flight.

9 Marika G.
Australia
January 17, 2013
wonderful experience
exceptionally friendly, great athmosphere, good food
we enjoyed the over-night-stay very much at every level and would love to come back again!

7.7 Wai O.
Malaysia
January 17, 2013
Spacious room but expensive access from airport
Near to airport
Spacious room but the limo charge is ridiculously expensive.

8.7 cherrie L.
Malaysia
January 16, 2013
nice hotel
restaurant
the hotel was very nice and the staff was very friendly and helpful also. the room is quite comfy and the have just newly renovated their room. and they do have free shutter service from klia to their hotel.

8 Kathryn G.
United Kingdom
January 15, 2013
great airport hotel
location
stayed here for a night before an early flight out of lcct. rooms can fit a family of 4 (king bed, sofabed and cot). good restaurant. pricier than tunes but worth it!

10 Tracey R.
Australia
January 14, 2013
Quiet and luxurious for a transit stopover
A place to unwind between flights
The Sama-Sama (or Pan Pacific International) Hotel was a ideal luxury hotel to stopover in between our flights. The hotel is exceptionally clean, the amenities well appointed and the staff were so friendly and helpful. There was the opportunity for a few quiet moments of relaxation on our transit. The pool area is very nicely maintained and a gym attached meant we didn't have to go without our daily exercise. The beds very comfortable and having hot running water in the ensuite to wash away the long flights was so refreshing. The buffet meals are amazing - quite frankly I've never had such a selection to choose from before. Any query we had was addressed immediately and transportation was easily arranged. I would highly recommend a stay at this hotel.

8.3 Ashleigh P.
Australia
January 14, 2013
Convenient location
Location
Hotel provided convenient shuttle service to airport. Rooms were nice, however in one of them the television did not work. Smelled of paint, due to renovations. Apart from this, ideal transit hotel. Would stay again if briefly in Kuala Lumpur. It is purely an airport hotel, so do not recommend if wanting to travel into city.

10 Gerald K.
United Kingdom
January 09, 2013
Very nice hotel
Room have all been upgraded
This hotel is very convenient for the airport. Rooms were very nice and the buffet in the restaurant was very good.

8.3 David N.
Australia
January 09, 2013
Good place to stay at KLIA
Facilities - pool. Lovey rooms
Stayed here in transit as we had 18 hours overnight between our flights. Rooms were large which was good as we put in an extra bed as three of us were travelling together. Really enjoyed using the pool and getting some exercise before the long haul to Europe.It is the most expensive option at the airport, meals at the hotel are quite expensive by Malaysian standards.

10 Lilia F.
Moldova
January 08, 2013
very nice hotel in the airport
renovated rooms , clean and pool
short stay but very pleasant , we just stay over one night for the transit and its was very comfortable . Recommend