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Excellent 8.4
Based on 3058 reviews

Recent customer comments

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based on 3058 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

Paul V.
August 27, 2014
Great stopover hotel
Location superb for the traveller stopping over in KL en-route to another destination. Only 5 mins walk from terminal via a connecting bridge or use the buggy service. Food and rooms also excellent
I was stopping over en-route from Australia to UK so the location suited me perfectly. Stayed on the premier floor and thought it worth the extra cost. Staff were friendly and courteous and food choice was good; not ridiculously expensive as is often the case in this type of hotel. Only negative for me was that the bar was not non-smoking so the night cap came with a large dose of secondary smoking - not nice!

August 25, 2014
clean, comfort & nice staff
the room in the new wing is value for money. clean and spacious. power points can be found every where

Lina N.
New Zealand
August 25, 2014
A convenient sleepover
location, room standard
Perfect place to sleep-off the tireness and prepare for the next leg of trip. Room condition is excellent. Despite being adjacent to the airport, the room's insulation is quite enough for a good night sleep. The location is perfect, just a short stroll away from airport via interconnected and air-coned walkway; free buggy service makes it even better. A big pricy though considering it is in an Asian country.

August 25, 2014
Bed, location, privacy
clean and comfortable rooms - very close to shopping and variety of food outlet - sizes of rooms are good, sofa bed is a bonus for kids - good facilities in room

Kae E.
August 24, 2014
location, service, room

Kae E.
August 24, 2014
room, service, environment

Ho C.
August 22, 2014
Fantastic experience
Nice meeting room, good food and good location
Good location with hassle free traffic jam.

Emma M.
United Kingdom
August 21, 2014
So good I returned 2 weeks later
Staff, Comfort, Location
AMAZING!! Got off the flight, Checked-in at baggage reclaim, Buggy ride to reception - I was in my room within 40 mins of landing, and relaxing with a drink at the bar minutes later. Staff were friendly, professional, and extremely helpful. I enjoyed the restaurants, pool, Jacuzzi and various offers at the hotel and do not a single bad moment there! It was so good that I returned on the return leg of my journey. Highly recommended!

Rudy L.
August 21, 2014
Very Convenience
Good service, great location for passenger transit, comfortable room
The experience was great, good staff service, easily access to the airport terminal and comfortable room

Long N.
August 19, 2014
Nice hotel best suited traveller who need transit
Location, new and supper clean
Very nice hotel with great location of 10 mins walking to departure hall. Just what i need to during stopover time before going to bali.