arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 3063 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3063 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

Sanghynn L.
Singapore
March 18, 2014
location beautiful comfortable
location beautiful comfortable
location beautiful comfortable location beautiful comfortable

Sanghynn L.
Singapore
March 18, 2014
location business comfortable
location business comfortable
location business comfortable location business comfortable

CHUN L.
Hong Kong
March 14, 2014
Nice hospitality and great breakfast
close to airport, high speed wifi and nice breakfast

CHUN L.
Hong Kong
March 14, 2014
Nice hospitality and great breakfast
close to airport, high speed wifi and nice breakfast

CHUN L.
Hong Kong
March 14, 2014
The best choice of business trip.
close to airport, high speed wifi and nice breakfast

TAY K.
Malaysia
March 12, 2014
Good if you need to take an early flight from KLIA
surprisingly it was newly renovated and well done too, connected to airport but a buggy service was provided, lots of eateries in the hotel.
I was pleasantly surprise at the high standard of the renovation and state of the art equpment in the hotel.

Richard M.
New Zealand
March 10, 2014
Very comfortable and convienient
airport location, large rooms, friendly staff
being able to check in inside the airport while waiting for my bags to arrive sped the whole process up. The short distance from the terminal meant i was in my room within 15 minutes of arriving.

Russell B.
Australia
March 07, 2014
good
Access to airport
Good clean and pleasant rooms. Food a let down, perhaps they need to incorporate western fare a bit more as most things even for breakfast as of Asian origin. Chicken livers..arghhh

Jason B.
Australia
March 07, 2014
High level of service and comfort
Comfort, Service, Decor
An excellent stay. Service was friendly, helpful and organised. Decor in foyer and room was beautiful.Room technology fantastic. The gym is decent but needs some lower body weight equipment and a straight bar. Price is expensive for an airport hotel, howeve t is fair value for what you get. Beds really comfortable. Buggy takes you straight to departure area at airport! Lunch was buffet only I think, which made it expensive if you just wanted a small meal. Delicious though and big variety. I am looking forward to staying again.

John H.
United Kingdom
March 05, 2014
A top airport hotel
Airport location. Excellent rooms and service. Excellent breakfast.
Excellent as always. We come back time and time again as we travel to Australia and visit many countries in Asia. Friendly and helpful staff. Classy hotel with a personal touch.