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Excellent 8.4
Based on 3058 reviews

Recent customer comments

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based on 3058 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

Kath M.
December 26, 2013
Convenient, comfortable, friendly

December 25, 2013
Perfect location but a bit expensive
great location, easy check in and check out.
Pros - excellent connection to airport, Super quick check in and check out at reception. Cons - bit expensive for a one night transit.if you transit in morning you can book hotels for short time blocks at lower rate but if you transit at night you have to pay full night fare. But the hotel is nice and clean comfortable bed and very convenient for a transit with young children.

Michael N.
United States
December 23, 2013
This is a great hotel is you have are stuck at air
staff, easy check in , Room, shower.....
This is a great option if you have a night in KL and have a early flight . Everything is great at this hotel.

Juzar A.
United States
December 23, 2013
Very convenient and beautiful lobby
Airport proximity
No issues. But the room was not cleaned on the second day of our stay. The floor had paper etc. bed was made but cleanliness was very doubtful

Nicole W.
December 23, 2013
Brilliant airport hotel
Right at terminal, shuttle and comfortable bed
We only stayed here about 7 h to sleep until our next flight. Big comfortable bed and clean room. It's right at the terminal and they drive you with a little golf cart the short walk to the airport. Would definitely stay here again.

Daryl B.
New Zealand
December 22, 2013
Consistently excellent hotel adjacent to airport
Location (immediately adjacent to airport), room (spacious, comfortable, great work area), staff performance
As always a very pleasant stay - fast check in after a long delayed flight, very enjoyable bar/restaurant, great sleep in a magnificently comfortable bed and quick / easy check out next morning. Only criticism was lack of buggy transfer service - appears to shut down after 10 pm at night so a 5 minute walk over the air bridge rather than the advertised 24 hr shuttle service.

chong L.
December 21, 2013
I Love Agoda!
The staff very helpful, the food is good and the Hotel is very comfortable. I
We all felt very great to stay here. Will come again.

aisling B.
December 19, 2013
Better than Perfect layover
Really comfortable room, great location, buffet downstairs was the best I've ever had
Really happy with our stay and comfort/location. We really picked the best place to stay on our layover. Bit disappointed with the premier lounge in terms of choice of food and drink at both breakfast and evening. Staff very nice but not very forthcoming with choice of drinks available to you in lounge. Would recommend a menu for guests of what choices are available. Also wasn't aware it was only open from 6pm to approx 9/10 pm. Would stay again but might reconsider paying the extra for the lounge. The lunchtime buffet down in the main restaurant is amazing and by far the best I've had. Pool was not as nice as I'd hoped and smelt a little off. Needs a bit of attention but overall a fantastic place to stay.

Dorothy L.
December 16, 2013
Best airport hotel we have stayed in.
Location, room comfort and quality restaurant with reasonable prices.
We had a very relaxed overnight stay prior to an early departure flight. The location and quality of the hotel reduced the stress of a short transit stay.

Ai L.
December 14, 2013
convenient, comfortable and good location
convenient, comfortable and good location near to airport
convenient, comfortable and good location near to airport