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Excellent 8.4
Based on 3034 reviews

Recent customer comments

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Excellent



based on 3034 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

10 Mohd S.
Malaysia
August 19, 2013
Nice and good room
Excellent, Nice and Friendly staff
It is a good hotel location if the traveller arrived at late night.

9.3 Allan S.
Canada
August 19, 2013
Luxurious stay adjacent to airport
comfort, staff & good Internet
Our stay was a relaxing sendoff to a long international journey. The staff and facilities were superb, although the menu was limited to iftar items due to the month of Ramadan.

7.7 Deborah B.
Australia
August 18, 2013
Spotless hotel close to airports KLIA & LCCT
Location to airports
Best hotel for travellers needing overnight or transit accommodation to both airports KLIA & LCCT

10 MARY W.
United Kingdom
August 17, 2013
very enjoyable, convenient and helpful staff.
easy access to airport, good shuttle service attentive staff
I was tierd after my flight and so much appreciated the help I recieved from the reception staff who made booking in a fast and efficient process. The room was clean and welcoming with all the facilities I required.

8.3 Sjamsir R.
Indonesia
August 17, 2013
Over night stay
Good location at airport

4 Neen H.
Malaysia
August 17, 2013
Unfriendly front desk
location, room size, shuttle service to lcct
It was good but marred by the unfriendly front desk personnel who were too keen to attend to the airlines crews and ignored other guests including premier floor guests. Some of us were kept waiting for quite a bit, it was not a pleasant experience having to wait for a so-called 5-star service especially after a long flight.

8.3 Sjamsir R.
Indonesia
August 15, 2013
good hotel and good staff
location at airport, good staff

8 JANET L.
Malaysia
August 13, 2013
very good
food, room services, bathroom

9.7 ROBERT M.
United Kingdom
August 12, 2013
Excellent Hotel
Location Staff Breakfast
Very Comfortable Great staff Excellent rooms Great swimming pool Airport shuttle

8.7 mrs S.
United Kingdom
August 10, 2013
Great comfortable stay.
Comfortable, great service, nice rooms
A great overnight stay after long flight with two young children. Room very comfortable, clean, nice design, comfortable bed and quiet. Staff very attentive, check in very quick and efficient. Room service breakfast very quick and good quality. Obviously not in city location but great for stay between / after long flight. We will use again for this purpose.