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Excellent 8.4
Based on 3063 reviews

Recent customer comments

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based on 3063 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

leong K.
July 24, 2013
nice room
comfortable , large , clean room
comfortable , clean , large room . good location walk 10 min to airport .

Dorina N.
July 24, 2013
Comfortable, luxurious,memorable
Luxurious, Quality,
This hotel is near the airport. We stayed here for one night only because we have a connecting flight the next day. The hotel is comfortable and feels luxurious.

professor P.
United Kingdom
July 24, 2013
Excellent airport hotel
Room, service, transport
Excellent one night stay prior to flight back to the UK.

July 23, 2013
Good access
Good access, Good service and Clean
We had stayed with much satisfaction, as the location is good to access to everywhere. It was very easy for us to catch the taxi as well. Also, we had enjoyed a lot of foods there. Would like to stay again.

Sherry M.
July 22, 2013
Great airport hotel
1 min to airport, good sleep, wake up call
This is the second time staying here and I've got upgraded again to the premium floor while I booked for a deluxe room with breakfast. Very comfortable room. I request for wake up call and indeed it really rang at 5.30am but I was actually fallen back to sleep. To my surprise the receptionist called me again to make sure that I was really up. Breakfast on the 9th floor is good and I could check out effortlessly on the same floor. There is one airport buggy every 5 minutes to send us to the airport just 2 mins away. A very good place to overnight for the morning flight the next day. Pricey but it worths.

simon T.
July 22, 2013
Nice, elligant, comfortable
close to airport, price, clean
Our stay was only for 1 night, but it was a nice break inbetween travel to our next destination. The pool was lovey & it was all very beautiful. Close to the international airport but still far from the low cost terminal (air asia). The city was quite a distance but easy to get to on the train.overall good stay.

July 22, 2013
Good for transit
Restful, easy airport access, international
Reasonably good for a restful night while waiting for connecting flight

Sarah S.
July 21, 2013
Due to connection flights we had a 20hr layover
So convenient to the airport, great food and rooms
best use of 20hrs in KL lovely room great internet access and a fabulous massage. All ammounting to no jet lag when we reached London

James O.
United States
July 21, 2013
Great hotel to relax between flights
Proximity to the airport, room size, bed comfort
Very relaxing and a good way to start our vacation to the States. We stay at the hotel between flights from Indonesia and NYC and we were able to have a room big enough to accommodate our family of 2 adults and 2 children, young daughters. Great proximity to the airport as we had an ealy morning flight to catch and the hotel provided a golf cart to take us to the terminal.

Bill M.
July 21, 2013
Massive rooms, Best airport hotel
Located in the international airport, quiet and nice atmosphere, large and well decorated rooms
I would recommend this hotel to anyone doing a long haul flight! The three things you want when you get off a plane include: a nice comfortable bed, a shower/bath, good food. This hotel provides all of these things in a calm environment. The buffett breakfast is MASSIVE. I wish we had left ourselves more time to enjoy it before we had to go to our next flight. There is also a checkin counter in the baggage section of the airport, so we checked in before we even went through customs! Very friendly staff. I have stayed at this hotel before (previously known as pan pacific, now known as sama sama) and I will stay there again.