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Excellent 8.4
Based on 3035 reviews

Recent customer comments

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based on 3035 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9

hock T.
May 11, 2013
Splendid hotel
Food, Room and view
it was such a nice hotel, beautiful room and very near to the airport. the staff is polite and the service is good

Garry C.
May 07, 2013
Convient to the Airport
Convient to the airport, good breakfast and noce rooms

May 06, 2013
Comfortable room
Friendly staff, great pillows and fabulous breakfast
Lovely hotel. Please beware that the 'free' convenient shuttle is from the Main Airport only. if you fly into the Low Cost Carrier Terminal (eg on Air Asia) then you need to independantly get the shuttle bus to the Main Airport and then get the shuttle buggy to the hotel. Both times the Sama Sama help desk at the Low Cost Carrier Terminal was unattended so no help was available there. Once you get to it, a wonderful hotel!

Beth M.
United States
May 06, 2013
Good location for overnight stay.
Location, clean room, quiet
Good. Airport is good for transit. Not recommended for sightseeing in KL.

natalie H.
May 05, 2013
We stayed at Sama Sama overnight, in between fligh
Free upgrade to Premier room, great pool, great staff and service
We arrived at the hotel and my husband enquired about the room upgrade (there was a notice on the check in desk about this possibility). I said not to worry about it, however the desk manager offered the upgrade for free. We were on the Premier floor and it included free drinks (tea, coffee, soft drinks) all day, cocktails and canapes in the evening and a great breakfast. You can also check out at the desk on the floor. The staff were fantastic.

Peter R.
United Kingdom
May 05, 2013
Perfect airport hotel
Fast Internet, , shuttle service to airport, well equipped room.
It was excellent, the check-in at the airport was efficient and quick. The room was perfect for our needs as we were collecting a car from the airport next day. Staff were helpful and very professional. Room furnished to a very high standard and well equipped .

Robert D.
United Kingdom
May 05, 2013
Unable to fault
close to airport, buggy to check in, large room
From checking in to out the whole experience was most enjoyable, a lot of thought and effort has gone in to make you feel special. We had booked a deluxe room but were upgraded to the premier floor, complimentary dinner and breakfast, the room was large and comfortable, the bathroom was perfect, check out was done by the staff on the premier floor and was quick and easy, we went to airport check in using the buggy service, once again everything just flowed along. First class and thanks to everyone.

Penelope M.
May 04, 2013
Great hotel close to airport
Pool, Airport shuttle, comfortable room

Darrell T.
May 03, 2013
Easy and convenient
Clean air-conditioned and friendly
It was good. The hotel was a very pleasant oasis away from the hussle and bustle of KL airport.

Sichart R.
May 01, 2013
Very nice
Great Location, Close to Sepang, Nice service, Good Service