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Recent customer comments

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based on 5504 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

kurt C.
January 28, 2016
Great place to celebrate a Birthday
Ken at Club Orchid was great, as well as the guest relation team and staff . Great location, breakfast and club lounge.

Wan M.
January 28, 2016
The location of the hotel is nearby to shopping mall and restaurants
I'm so unhappy with the jockey chargers... very expensive...they even park my car unsheltered. ...

Ahmed K.
Saudi Arabia
January 23, 2016
Good Location
Location,breakfast & atmosfere
V good

mathew K.
January 23, 2016
it is ok
within walkable distance to city, Good for shopping and dining out side
our stay was reasonably comfortable. The bathroom /shower/toiltet are not to the standard of a 5 star hotel, broken tiles, disgusting bath tub, toilet seat ect. need to be adressed. . it was not worth the money that we spent. staffs are friendly and polite.

January 23, 2016
Lovely hotel and facilities
Went with my girlfriend, we loved the pool and gym, made use of it on both days. Breakfast was a lovely affair as well, there was a guy squeezing and making fruit juice live at the counter.

Craig N.
January 22, 2016
Comfort plus
Great value hotel close to all the activity in KL swimming pool area superb!

Tang K.
January 20, 2016
Could be better
Location, price, room size
My boss Ms. Tng stayed on Jan 15th, 2016 arriving after 10 pm. She complained that the key card could not be used after she finished at the gym, then the room blacked out. While waiting at the front desk dripping in sweat, the front desk could not confirm when the technician will arrive. They offered another room. The front desk however did arrange for the gym to open till later for her as well as did offer another room for her use.

Sing K.
January 19, 2016
Good location.
Clean. Comfortable. Good location.
Very nice and comfortable room. Good location to reach shopping center nearby.

January 19, 2016
Stay in parkroyal
Food, location, pool

Hui L.
January 18, 2016
Clean Room, Good Club Privilege, Good location
Good Location, Clean room, Near Monorail
It was better then expected. We booked Premier King (36sqm)with Club Privileges(Special Offer). For the price we paid, it was really good value. Room was big and clean. We didn't know what is included in Club Privileges, so the booking was just based on price,location, size of room and reputation of hotel. We were pleasantly surprised that club privileges include simple breakfast (American breakfast plus choice of Asian rice, noodle, Coffee & tea) and simple dinner (3 dishes with spread of cheese, salad, fruits, bread, dips) with free flow of wine, hard liquor, drinks. The hotel is near to major shopping center, near to monorail and about 8 minutes to walk to Imbi market (if you want to have breakfast at local places).