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Recent customer comments

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Excellent



based on 5548 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

Jusni L. from Singapore
Groups
Stayed 2 nights in February 2016
Awesome stay!
Hotel is beyond amazing! Such a comfortable stay! Will be back here again for sure!
Reviewed February 19, 2016

Cheow S. from Singapore
Families with older children
Stayed 2 nights in December 2015
Excellent Service
Very nice and welcoming staff. Cleanliness in rooms were there and close to malls.
Reviewed February 19, 2016

Tham L. from Singapore
Couples
Stayed one night in March 2015
good
value for money , location , clealiness
My stay with parkroyal was good , I have been staying in this hotel for many times and everytime it did not disappoint me .
Reviewed February 19, 2016

Tham L. from Singapore
Couples
Stayed one night in January 2016
worth the dollar
location , value for money , staff
My stay was excellent and everytime I go there I will choose to stay in parkroyal . The hotel did not disappoint me , I will stay again if I go there
Reviewed February 19, 2016

GORAV S. from Vietnam
Families with young children
Stayed 5 nights in February 2016
good
The location is very good,staff is pleasing and friendly,food quality was ok .
Reviewed February 18, 2016

Musa A. from Malaysia
Couples
Stayed one night in February 2016
Nice place to ralex
Easy to go other place to another palce.
Good
Reviewed February 18, 2016

Michael L. from United Kingdom
Couples
Stayed 2 nights in September 2015
Good hotel
Excellent location for shopping and food.
Reviewed February 16, 2016

Ahmad R. from Malaysia
Families with older children
Stayed 2 nights in February 2016
One of the nicest hotel in KL
The location, swimming pool, staff
Generally it was good except some furniture in the room looks quite old. The glass wall is too dirty from outside. Desperately need to do something about it.I stayed at level 17th. Can hardly see the view because of the stains. When I first enter the room, I found that no towels in the bathroom. That tells me the houskeeping may not have a proper checklist when they do the room. This should not have happened for a 5 star hotel.
Reviewed February 16, 2016

Aidan W. from New Zealand
Couples
Stayed 4 nights in February 2016
Good
Staff were great, food was ok, excellent location
Toilet wasn't very clean. There always a little door in the toilet containing water pipes. Could have done a better job building that door. Other than that it was a great stay
Reviewed February 16, 2016

Adrian L. from Malaysia
Business travelers
Stayed one night in February 2016
Good value for business travellers
Efficient hotel staff and a good location
Reviewed February 16, 2016