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Recent customer comments

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based on 5457 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

8.3 Farizman A.
December 14, 2015
Nice hotel
Location, staff and clean room
It was a good experience. Will recommend to other to stay at this hotel

8.3 Farizman A.
December 14, 2015
Nice stay for our famili holiday
The best things about this hotel are the location which is near to city centre, rooms clean and nice, staff friendliness
As for our stay here i would say it was worth it. I recommend to other travellers to stay at this hotel

9.7 Akbar A.
December 13, 2015
Great hotel
The cleanliness, location and no smoking policy
My family had a wonderful time in Parkroyal hotel. The hotel is close to plenty of shopping malls and eateries. The hotel staffs were also very helpful and friendly. My only concern was having to wait for 2 hours before I could check in as my room was not ready.

7.7 MARIA T.
December 13, 2015
Comfort stay
Easy Internet access in room, clean and comfortable bed
Good. It makes me feel very comfortable. The hotel is at a good location with easy access to food and shopping.

8 Yong H.
December 13, 2015
Enjoyable and memorable
Perfect location, friendly staff and good view from the room

9.7 Alice L.
December 13, 2015
The food was amazing. The room is very comfortable and the staffs are friendly too.
It was amazing. The food there was amazing and the location of the hotel is really suitable.

8.3 Tan L.
December 13, 2015
good hotel
location, amenities, cleanliness
It was a good hotel and right smack in KL shopping district. Lots of shopping centres nearby as well as eateries. Traffic can be very heavy in this area so remember to leave earlier.

7.7 Cheng O.
December 12, 2015
Good value for money
Location, privileges for orchid club guests and wide variety for breakfast

8.7 Jeng L.
New Zealand
December 11, 2015
as good as always
location, room comfort, free wifi
It's good overall. Although the hotel has some ages but it's reasonably well maintained. Staffs were friendly however some in the restaurant do need more training (I asked for some milk for coffee and the waiter just past me a jar with a little bit leftover from last customer). Location is superb. Breakfast is nice.

7 Arvind M.
December 11, 2015
Comfortable hotel
Location,Ambience and food.
Very nice a efficient staff. Was staying in club room. Both check in and check out was very fast and efficient. This was my second stay at this hotel. Will return again.