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Verified traveler reviews

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Excellent



based on 5555 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.6

LIM K. from Malaysia
Couples
Stayed one night in December 2015
Satisfactory stay
AMbiance, Location & Service
Reviewed January 18, 2016

Kaw C. from Malaysia
Couples
Stayed one night in December 2015
Couple travel
best location, comfort, cleaness
Reviewed January 18, 2016

BENNY Y. from Malaysia
Groups
Stayed 3 nights in January 2016
This hotel win for its location
Exclusive service, good location, amenities are good
We stayed 3nights at their orchid club room. Service, amenities & facilities are great. You have your own private bubble lift which brings you straight to your room level and the club lounge. Check in, dining & drinks all at the club lounge, exclusively private for club room guest. You get to enjoy complimentary alcoholic drinks & refreshment from 6-7.30pm during your stay. Front desk officer at the club lounge is very attentive & understand your needs. I would rate their service 5stars which I enjoyed very much. Bathroom amenities were replaced daily, whether or not you use it they will still provide extra which I ended up with many shampoo, shower gel, lotion etc. Room service & housekeeping is fast and efficient. I don't know about other rooms but their orchid club room service is fantastic. Just that the room itself is a bit worn out. Service is great but the hotel interior & room condition you can see it is old. Overall not bad.
Reviewed January 17, 2016

Dorothy S. from Malaysia
Families with young children
Stayed one night in December 2015
Very good location
Location location location
Reviewed January 17, 2016

Koshy M. from New Zealand
Families with older children
Stayed 2 nights in January 2016
Excellent value, location and service
Service, Location & Value
We stayed at ParkRoyal for 3 days. Extremely happy with how helpful and generous the staff/ hotel are and the overall service level. Highly recommended.
Reviewed January 16, 2016

sung L. from South Korea
Solo travelers
Stayed 2 nights in July 2015
Very bad hotel in my life
Everything is very bad . I will not stay here again . It was terrible.
Reviewed January 16, 2016

Yunus A. from Malaysia
Families with older children
Stayed 4 nights in January 2016
Strategic Location
The location, Room and the staff performance
Reviewed January 15, 2016

Rommy R. from Indonesia
Families with young children
Stayed one night in December 2015
Good Hotel
Location, Room, Facility
Love the hotel, since it near to Alor rd, which i think its a food paradise. The swimming pool is good, but the breakfast is just so so. overall its nice hotel, value for money.
Reviewed January 15, 2016

Udipta B. from India
Business travelers
Stayed one night in September 2015
Location is very good
Location, dining and access to city
Great for business travelers, right in the heart of the city.
Reviewed January 13, 2016

Nur M. from Singapore
Families with young children
Stayed 2 nights in December 2015
Great place for a weekend getaway
Convenient, accessability & great staff
Everything was good. Staff were wonderful, rooms are very spacious, location extremely strategic. Only complain was the standstill traffic along Jln Imbi, which took us more than 30mins to pass thru
Reviewed January 11, 2016