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Verified traveler reviews

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Excellent



based on 5549 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.6
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Edmund K. from Singapore
Families with older children
Stayed one night in December 2015
Average and Acceptable
clean, quite and nice.
Nice stay.
Reviewed December 26, 2015

Kelly C. from Malaysia
Couples
Stayed one night in December 2015
alittle old but still as comfortable
cleanliness, location, food
not bad though we only stayed for a day. view is nice as well so no complains
Reviewed December 25, 2015

azlin K. from Singapore
Families with young children
Stayed 4 nights in December 2015
good location
location. cleanliness. friendly staff.
Happy n satisfied. Will come back.
Reviewed December 25, 2015

DARULNAJMI J. from Malaysia
Business travelers
Stayed one night in December 2015
Ok
Ok
Ok
Reviewed December 25, 2015

Hanli T. from Singapore
Groups
Stayed 2 nights in December 2015
Great location, but standard & service dropped
Great location, good customer service and room cleanliness
Our stay was overall fine. Great location, clean room and good customer service at a reasonable price. However I'll like to feedback two incidences for the hotel to take note. In one of the rooms that we checked in, no toothbrush sets and fingertip towels were seen. We had to call Housekeeping to provide those. In addition, though the bed in the same room was clean, it had a "sweaty" smell. Nevertheless, we will still stay with the hotel when we visit KL again.
Reviewed December 24, 2015

Kun C. from Singapore
Couples
Stayed 2 nights in December 2015
Don't think. Is five star
Location
Three days
Reviewed December 24, 2015

Choon T. from Singapore
Families with young children
Stayed 3 nights in December 2015
very nice hotel with good location
clean. near to malls
Very pleasant... The king size bed are super big
Reviewed December 24, 2015

geert V. from Belgium
Solo travelers
Stayed 3 nights in December 2015
great stay
friendly and helpful staff,location,nice rooms
it was a great stay!
Reviewed December 24, 2015

Yan L. from Malaysia
Groups
Stayed one night in December 2015
A comfortable hotel at a good location
Location, Comfort, Cleanliness
It was a comfortable stay at a good location in KL. Food was great. The amenities in room can be updated to keep up with their 5-star rating.
Reviewed December 24, 2015

Chin H. from Malaysia
Business travelers
Stayed one night in November 2015
good breakfast
room is big, good food,good location
very satisfied
Reviewed December 24, 2015