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Agoda Verified Reviews

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based on 5457 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

7.7 Clare S.
October 13, 2015
Short stay
Location, internet speed, view of tower
I would have thought a small lounge long chair would be provided not just an arm chair for more comfort in such a small room. my suitcase would not fit in the cupboard so it remained on the floor. My 1st room service was good however the 2nd was missing a part of what was supposed to come with the meal and i then had to ring again ro get it. and no tray left which meant i had to carry out the bowls and plates. No power points near the bed, absolute minimal toiletries provided for a 5 star. The first day i was placed next to the window for breakfast however on the 2nd i was at the entrance to the restaurant everyone walked past my chair as my back was to the entrance and was not enjoyable, the chef who was cooking fresh eggs needed to be able to understand english as i noticed i was not the only one who had difficulty , and no tea or coffee was offered when i sat, i requested a taxi to the airport the night before and advised no problems but when i checked the following day it was just a standard blue taxi, the hotel advised they dont have a company or special cars they use. The internet was good throughout the room and hotel and good location however standards have changed since i stayed back in 2006 and thought it would be even better thats why I came back to this one after using 3 others on recent trips.

8 Kristine L.
October 13, 2015
Great location
Clean, friendly staff, good location
room is abit small. overall good.

8 raja S.
October 12, 2015
Great hotel with a tight security access to roon
Great room
It was great

9.3 Junn C.
October 12, 2015
strong wifi, excellent room
good wifi, super king bed
The King bed is super big. It is just opposite Sungei Wang so very strategic location for shopping. Did not try out the swimming pool this time around cause pretty busy.

8.3 kasper A.
October 11, 2015
Great to have a stay there!
Food, location and staff.
I did feel great while I was there.

9.3 Robert C.
October 11, 2015
Convenient short stay
Location, nice room, friendly staff
Had a pleasant stay, would have used the lounge/ bar area more but they allow smoking and it smelled badly of stale tobacco!

7.7 Yong H.
October 10, 2015
Enjoyable night while I stayed at Park Royal Hotel
Great location, friendly and acknowledgable staffs

8.3 warren N.
October 10, 2015
very clean and excellent location.
This hotel was very noisy right up until 2.30 am with slamming doors and busy corridors. All up, a very busy hotel and quite expensive compared to what is around. We booked a family suite for two adults and three children to be told that breakfast is only included for three people.

10 Heng T.
October 08, 2015
Good location Hotel But a bit Old
1.) Best location near to shopping mall, very good location 2.) Surprise for the complemantry arramgement 3.) Staff Services Good
Good experience. NIce staff and location perfect too.

8.7 winnie K.
October 07, 2015
Good location and convenience do shopping
Good place for meeting and relaxing