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Recent customer comments

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based on 5463 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

Justin S.
March 19, 2015
My usual hotel stay when I'm in KL
Great service, Cleanliness, Comfort
As usual my go to hotel when I'm in KL, Great location, service and comfort.

March 19, 2015
clean,good location
clean,good location

Diane L.
March 18, 2015
Good Location..
Good Location, Clean, Comfortable
I like the location very much... is juzt next to all shopping centres. Location very good. But hotel toilet is not so clean..... and the hotel is a bit run down.....

Valerie C.
March 18, 2015
Great location and safe hotel
Security, Location and FREE wifi
Have stayed at parkroyal many times whenever I visit KL and it has never failed to reassure me of my choice. There are security guards who are stationed in the lobby to keep unauthorised people from accessing the guest floors. All guests are given keycards which need to be scanned in the lift in order for guests to access their rooms. Hotel's wifi was free, fast and stable.

Chrys G.
March 17, 2015
Location, Comfort, Staff
Excellent -Will Stay again

Dk D.
Brunei Darussalam
March 17, 2015
Value for money and great location
Great location, comfortable and good service

Atsuko K.
March 16, 2015
Great location. So so room, food and service
Location, location, location
It was fine, but I found a dead cockroach stuck in between the pages of the hotel information folder.

Pedro H.
March 16, 2015
Great location and comfortable
room size, bed & shower

Joanne M.
March 16, 2015
You get what you pay for
Service with a smile, knowledgable staff and super comfy beds
Everyone from the Valet to the Bell Boys to the Front Desk were well trained to give service with a smile. They graciously allowed early check-in, housekeeping took 5 minutes to send us extra towels and what-nots and bell boys gave excellent door-to-door service. The lounge was great for drinks with friends and the floor staff are very friendly too. Enjoyed my stay here very much! Keep up the good work Parkroyal Hotel!

Andie K.
March 16, 2015
Great hotel. Good location
Shopping, relaxing, eating