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Recent customer comments

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based on 5499 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

lau T.
February 27, 2015
best location hotel.
location, friendly staff and nice food.
Every stay at ParkRoyal is a fantastic experienced, I feel very much at home especially when the staff greet you.

Aneesa M.
South Africa
February 27, 2015
Best stay ever!!!!!!
Location , room, staff
Incredible stay!!!! Excellent location and stunning rooms!!!!! Walking distance to all of the city centre . Monorail 2 min walk away for chinatown etc

Soon A.
February 27, 2015
near pleasant stay at parkroyal
clean toilets..good front desk services and great location
We stayed 2 nights in this hotel..But first night was terriible with loud noises n car horns from the main road..the hotel staff is kind enough to change our rooms to the one facing the pool which is way much quieter..overall still a pleasant stay

Joanna K.
United Kingdom
February 26, 2015
dirty rooms
Location swimming pool
If was ok but the room could have been cleaner there were marks on the carpet very dirty blood on the White sheets the mirrors were dirty and ants everywhere we have stayed 2 times before and never had that but for shopping location fabulous 😔

yvonne B.
February 26, 2015

Jasmine L.
February 25, 2015
Great holiday in KL
Good location, great room, friendly staff
It was more than I expected. My next visits to KL I will always stay here.

February 24, 2015
Clean, worth the money, friendly staff
It was nice for a staycation, located at the town area with walking distance like pavillion, sungei wang and lots more. Free parking for the hotel guest.

Seow S.
February 24, 2015
4 days 3 nights Staycation
Great location, friendly staff and cleanliness of room
Great experience, definitely will be back

Mark M.
February 23, 2015
Location / Staff / cleanliness
it one of the nicest hotels i've stayed at. Evrything is clean and the hotel staff are all at their best. I will definitely recommend them.

Saleh A.
February 23, 2015
The hotel staff very friendly and nice.
First location near all the things yoy when traveller with children. Hotel staff very nice and friendly. Hotel room and service very good for the class.
Very nice and my family arr happy. We are having a nice abd comfortable stayed at Parkroyal. Sue I will recommend this hotel for other people who like to visit Kuala Lumpur for holiday and bussiness.