| Nice but noisy |
Guest Rating: 8 |
david A.
|
 United Kingdom
Solo Traveler
Date of Stay: 17 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Modern attractive room layout and comfy bed. Good facilities and reception. The room I had faced the main road and had poor window insulation- it sounded like the Malaysian F1 was being held outside despite being on the 10th floor. Despite good facilities, nice modern looking room and the feel of a real 4* hotel, I would not stay here again simply down to the fact that one side of the hotel faces the large road that rings this area of the city. It was extremely noisy and, although the hotel now feels very modern, the actual building materials aren't with the windows having outdated and worn double glazing. Despite ear plugs, I got very little sleep. Shame really, as it is on the edge of one of the best locations for seeing the city.
For those that are deeper sleepers, this may be a good value hotel!
|
| not so impressive front officers |
Guest Rating: 5.7 |
ismawati I.
|
 Malaysia
Couple
Date of Stay: 14 Nov 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Easy access to shopping complex, good security, cozy room (even though it is small) limited parking space during day time was very dissappointed with the front liners - was not greeted upon checking-in, in fact no one assisted me for 10minutes, there were 3 guys at the desk busy sorting i dont know what, but please entertain your guest first people! room was not ready at 1.30p.m but i was given the room no only.but that's fine to me. however i was not given the key card for my room. so i wanted to go out of teh building and get my parking ticket validated. the CSR officer, was rude. She asked for my room key and obvisiously i didnt have it with me, and she replied" then how am i supposed to know your room no" it is my problem that your college didnt not give me the key? Hope Mr Joseph, the Manager on duty that day, take note on this matter please.
|
| Value for Money + Location +++++ |
Guest Rating: 7.7 |
conn P.
|
 Australia
Business Traveler
Date of Stay: 14 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
Best features;
Central KL Location; Bukit Bintang
Great breakfast spread; all tastes catered
Close to Monorail, Shops, Amenities, Eateries
Good in house services, Dry Cleaning, Catering etc
On site Spa, Gym, large Pool, Lounge / Bar (live music)
Good neighbours (Marriott, Westin etc...) without the hefty price tag of these other Hotels
Front desk service is good and quick
Concierge helpful Could do with;
Upgrades to rooms (although not dated)
Steam clean carpets in room (although not dirty) Recommended: ideal for "value based" travellers; whether for Business, Families or Couples
I'm a business traveller and have stayed here approx 4-5 times in the last 2-3 years.....
Nightlife Tip : QBar at the Westin Hotel (5min walk) is a great night out (Fri/Sat/Sun)...live salsa band / music (although drinks are a little on the pricey side).
|
| KL,S GEM |
Guest Rating: 10 |
david T.
|
United Kingdom
Other
Date of Stay: 10 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Park Royal Hotel is a first class hotel,
The rooms are of superb quality.
The location is just great also l could not see anything that needs improvement This hotel is top class in everyway,
The rooms are very nice with all facilities on hand,
This hotel is really good value for money for a 5 star hotel
The location is superb for the skytrain,
Also shopping is just a few minutes away with numerous eating places nearby,
Sightseeing/Attractions Tip : The Twin Towers are a must to see, also the shopping.
The revolving restuarant nearby standing 288 mtrs tall is a must as the views are breathtaking
|
| NIh close and central |
Guest Rating: 10 |
jarrad H.
|
Australia
Couple
Date of Stay: 09 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
easy to get via monorail, close to major shops
very nice hotel pool gym ect
wish i had more time in KL awsome place
none only there for too days , didnt try the food there but like all places in malaysia would be good arrived in kl took the hour bus ride from the airport to KL sentral. walked down the street and hoped on the mono rail got of at the stop when your out the front of the hotel walked across easy check in when booking with agoda and off to the room.. easy easy easy.. next day shop untilyou drop and when you cant carry no more walk back to your hotel dump it off and shop some more .. you wont go hungry either alot of food places not to mention a 24hr kfc
Sightseeing/Attractions Tip : not too far from the twin towers they even offer a shuttle service which i think is free..
|
| MY Stay @ PArkRoyal |
Guest Rating: 8 |
carla F.
|
Australia
Couple
Date of Stay: 07 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
-location
-friendly staff
-good breakfast - orchid club rooms only on floors 4-6 We arrived at the parkroyal hotel to a friendly reception. we stayed in a king royal orchid room for 3 nights. check- in was on the 6th floor which was a bit annoying and unfortunately the club rooms are only on floors 4-6, wish it was up higher.
however the hotel was fantastic, staff were great and service was perfect. breakfasts were lovely, a lot of chinese food though. location is very handy, right near monorail station and main shopping strip.
beware of taxi drivers at the hotel though, we nearly got ripped off on the way to the airport, demand they use taxi meter.
i'd stay at this hotel anyday!
|
| very nice hotel |
Guest Rating: 9.7 |
jesper M.
|
 Denmark
Business Traveler
Date of Stay: 07 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
I goy upgraded to an executive suite so fanasti room none realy beautifull arcitecture and desgb=n Absolutely FABOULOUS HOTEL due to upgrade and exellent service and helpfull staff i had areal 5 star experience location pefect in the middle of town
Hotel Feature Tip : be nice to the staff and you might get an upgrade
|
| Great Hotel |
Guest Rating: 8.3 |
neil K.
|
Australia
Solo Traveler
Date of Stay: 07 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Extremely efficient and welcome service. I enjoyed my first ever stay at the ParkRoyal in Kuala Lumpur. Upon my arrival I was greeted like a long standing customer by the duty manager Mr Joe Manuel Paulose. The hotel is very well located close to the main tourist area in Bukit Bintang and all the great outdoor restaurants. I will certainly stay at the Prkroyal whenever I am Kuala Lumpur.
Sightseeing/Attractions Tip : Bukit Bintang outdoor restaurants
|
| If we ever need a hotel in KL we try to book here |
Guest Rating: 8.7 |
patrick W.
|
 Netherlands
Couple
Date of Stay: 05 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Great Location. 9 Very big shopping centers within 1 km walk.
Comfortable room. (We had a Superior Queen room)
We did not find any Cons during our stay. We had a great time here at Parkroyal hotel.
We stayed for a total of 4 days and we did not regret staying here at all.
The staff is friendly and the room was nice and clean.
|
| Great Hotel! |
Guest Rating: 10 |
jack T.
|
Australia
Couple
Date of Stay: 04 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Excellent Location
Attentative Staff
Great Value
Good Room This was one of the very best hotels we've ever stayed in. The other being Century Park in Bangkok. Staff at checkin were great and location convenient. The hotel is across the road from Sungei Wang and 5-10 minutes walk to other major shopping centres such as Berjaya Times Square and Pavillion. We arrived on our first day there at 9am and was told we'd be able to enter our rooms at 10am which was excellent after an 8 hour flight. The staff are polite, friendly and accommodating. Taxi doors are always opened and baggage carried!
The clincher was when we returned to KL from China and arrived at 7am. The staff at the time wanted to charge us a full nights stay and after I asked if we could get it cheaper he went to the back and spoke to someone and said none of the rooms were ready. Whether this is true or not we're not sure. So we went to the lounge and slept/dazed for an hour before going back when they changed staff. The gentleman we received was great. He told us we'd be able to have the room in an hour and followed up the progress of the room with the cleaners without me even asking. We were also asleep when he came and told us the room was ready! Yes he actually came and found us which i'm sure many hotels would not care to do! Excellent service and definately made up for the previous staff member.
|
| Good location |
Guest Rating: 8 |
bernhard D.
|
Couple
Date of Stay: 02 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
8/10 |
|
Placed near shopping center and main attractions (walk way distance), easy to reach (monorail, taxi), friendly staff, satisfying location Superior rooms are smaller then the rest We booked two rooms for three persons and different length of stay. This created some confusion and resulted in the check out of the wrong room. The staff was able to clarify this very competent and excused this with a nice fruit platter.
We planned for the weekend shopping and sightseeing, the hotel location offered both very well.
Shopping Tip : Many big shopping center next to the hotel (opposite of street and around the corner, all in walkway distance)
|
| Had fun |
Guest Rating: 8.7 |
bernhard D.
|
Solo Traveler
Date of Stay: 01 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Placed near shopping center and main attractions (walk way distance), easy to reach (monorail, taxi), friendly staff, satisfying location Superior rooms are smaller then the rest We booked two rooms for three persons and different length of stay. This created some confusion and resulted in the check out of the wrong room. The staff was able to clarify this very competent and excused this with a nice fruit platter.
We planned for the weekend shopping and sightseeing, the hotel location offered both very well.
Sightseeing/Attractions Tip : We planned for the weekend shopping and sightseeing, the hotel location offered both very well.
|
| Nice stay at Parkroyal Hotel |
Guest Rating: 9.3 |
hoay C.
|
Malaysia
Couple
Date of Stay: 01 Nov 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Great location, polite and friendly staff, great buffet breakfast Location of car park,expensive internet access Really good value for money,next time will probably stay here again.
|
| GOOD OFFERS |
Guest Rating: 9 |
lee C.
|
 Singapore
Family with young children
Date of Stay: 01 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
The hotel recommended is centrally located and convenient. Security is good as well. It would be good if more time is allowed to key in particulars when booking is made on line. The hotel is conveniently located and easily accessible to the major shopping centres especially by foot which we enjoyed. The staff are very polite and helpful. They even provide a baby cot at no extra cost and the rooms are big although we were given superior queen.
|
| Good place for shopping |
Guest Rating: 8.3 |
ha P.
|
 Vietnam
Couple
Date of Stay: 01 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
quite small room, but it is still ok with the nice city view Near shopping centrals
|