arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 5499 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.6

GOH M.
Singapore
July 15, 2016
Pleasant
very happy and pleasant stay

Sunyoto K.
Indonesia
July 12, 2016
Big room, Near to Berjaya Times Square
If you travelling to Kuala Lumpur I suggested this Hotel. This hotel near to Berjaya Times Square by walk which have monorail station (to certain destination). Near To Bukit Bintang (By walk). Big room and Big bed also (Optional). They have big swimming pool. It`s very good hotel.. And Fast and Free Wifi also

Boediman L.
Indonesia
July 12, 2016
Good location
Friendley staff and great location. Easy to travel to anywhere iin Kuala Lumpur.

Sunshine R.
Philippines
July 11, 2016
Location is good
The hotel itself is nice , staffs are friendly but surrounding the hotel I think it was dirty and I didn't feel safe walking to the malls nearby .

DAVID T.
Indonesia
July 11, 2016
very good
room looks a little bit old... but the breakfast is superb... will surely back to stay here

Erma B.
Philippines
July 11, 2016
Superb Breakfast Buffet
The hotel is just a two minute walk to the Bukit Bintang Monorail Station. Opposite the hotel is a terminal for the cheap taxi (red colour) that is stationed at the Sungei Wang Plaza. There are lots of malls/convenience store that is walking distance by foot from the hotel --- Sungei Wang Plaza, Berjaya Times Square, Low Yat Plaza, 7/11, etc. I have requested for a higher floor & it was granted. At night we could see the KL Tower lighted with varieties of colour. I loved our room complete with amenities such as two huge double beds, a sofa, LCD TV, a mini ref, a kettle, and cabinets for clothes plus a toilet with complete stocks. Their buffet breakfast is the bomb! The widespread is so many that you could not choose which food you will eat. My kids who are known picky eaters won’t forget the breakfast we had at Park Royal. Their concierge is also very helpful as they assist me printing our next itinerary to Johor Bahru upon check out for free. I highly recommend this hotel & definitely we will be back!

Raymon C.
Indonesia
July 11, 2016
Good
Good

Adam M.
United Kingdom
July 11, 2016
Stand-out hotel in KL
I've stayed in many similarly priced hotels in KL, Park Royal is by far my favourite so far.

Chai L.
Malaysia
July 10, 2016
cheated taxi service
Called taxi through hotel. Charged RM250 to Genting i wouldn't mind if service is good. Requested 6 seater (2 kids) ended up provide four seaters. Other folks wouldn't mind as in a hurry. Feel like cheated. Normal cost RM150 to RM180 on 6 seaters innova.

Fauzan W.
Indonesia
July 10, 2016
Nice Hotel
Location and price is reasonable