My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

PARKROYAL Kuala Lumpur

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

Book now!

Formerly : Parkroyal Hotel

PARKROYAL Kuala Lumpur Kuala Lumpur - Hotel Exterior PARKROYAL Kuala Lumpur Kuala Lumpur - Reception PARKROYAL Kuala Lumpur Kuala Lumpur - Ballroom PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Premier PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Premier PARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe King PARKROYAL Kuala Lumpur Kuala Lumpur - Spa PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Deluxe PARKROYAL Kuala Lumpur Kuala Lumpur - Superior Queen PARKROYAL Kuala Lumpur Kuala Lumpur - Superior Queen PARKROYAL Kuala Lumpur Kuala Lumpur - Hot Gossip PARKROYAL Kuala Lumpur Kuala Lumpur - Family Suite PARKROYAL Kuala Lumpur Kuala Lumpur - Nightclub PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Meeting Room PARKROYAL Kuala Lumpur Kuala Lumpur - Swimming pool
PARKROYAL Kuala Lumpur Kuala Lumpur - Klix Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Si Chuan Dou Hua PARKROYAL Kuala Lumpur Kuala Lumpur - Chatz PARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe King Room PARKROYAL Kuala Lumpur Kuala Lumpur - Superior Queen Room PARKROYAL Kuala Lumpur Kuala Lumpur - Studio Suite King PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Premier Room PARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club King Room PARKROYAL Kuala Lumpur Kuala Lumpur - Chatz Brasserie PARKROYAL Kuala Lumpur Kuala Lumpur - Hot Gossip PARKROYAL Kuala Lumpur Kuala Lumpur - Klix Lounge PARKROYAL Kuala Lumpur Kuala Lumpur - Lounge
Hotel Area: Bukit Bintang Number of Rooms: 426
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
2860 reviews

Value for Money
7.9
Location
9.1
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (2860)
Walter D. Couples Philippines, September 02, 2012
Great location for shopping at Bukit Bintang

location at the heart of Bukit Bintang, good for shoppers who's not so tight on accommodation budget
7.7
we tried this hotel because of location as we want to shop around bukit bintang area. there are many budget or cheaper hotels to choose from but we have decided to try this one out, and it turned out to be a good decision. the rate is not in the high side but should be fine if you're not so tight for your accommodation budget. recommended more for business related stayed.
Shopping Tip: the location is the selling point of this hotel where all the shopping spots in Bukit Bintang are all within a walk.
Saxon G. Couples Australia, September 01, 2012
Great hotel, great service

Service
8.7
Always happy to attend to your needs, great service and great location for shopping, nightlife.
Mohamed F. Couples Singapore, September 01, 2012
Great Location & Lovely Rooms....King-Size Bed!

Nice & Clean Hotel - Staff Very Courteous & Prompt
10
I noticed that there are no tea/coffee making facilities in the room - perhaps the hotel management can improve on that? All other matters for the hotel are exceptionally good!
Nightlife Tip: Very close & within walking distance to major shopping centers & nightlife areas!
Sze R. Families with young children Malaysia, September 01, 2012
Great location with easy access to shopping centre

Great location with reasonable price
9.3
Stayed there for a couple of time whenever i go to kuala lumpur. the room was clean and the design is nice. we requested for high floor and was given. the location is just walking distance to all the eatery and shopping centre, I would stay there again whenever i go Kuala Lumpur.
James H. Solo travelers Hong Kong, August 31, 2012
Superb facilities, location and swrvice

ease of access and great rooms.
8.7
Loved the hotel. Absolute 5 star room. Easy to get to all the best parts of bulky bintang, shopping and transport.
Restaurant Tip: Forget the fancy restaurants. Just across the road turn right then left to find all the hawker stalls for some great and cheap eating.
Kenneth C. Couples Australia, August 31, 2012
Centrally locatedand good as expected

Excellent location and value for money
7.3
Both the Front Desk and Housekeeping staff are helpful, polite and service with a smile. Most of the high end shopping centres are within walking distance. The coffee shop at the lower floor is rather expensive. Six of us had only one serve of coffee each and the bill came up to RM$99.40+ ($14.50++ per cup) The room lighting is poorly coordinated. Every time I turn on the toilet light, it shined through into the main bedroom and woke up my wife as we were light sleepers.
Shopping Tip: The location of this hotel is just great for shopping and dining as the choices are plentiful. Local hawker food around the corner and fine dining at the Pavilion lower floor which is about 300 meters away.
Kooi Y. Solo travelers Singapore, August 31, 2012
Very good hotel

-
8
The only hotel I will stay at when I go to KL for business. Hotel is good, spacious and comfortable.
Neil J. Couples Australia, August 31, 2012
Great location..getting a little tired

Location, Friendly
7.7
we have stayed here many times because it is a very convenient hotel. there is really nothing to complain about or to rave about. it is a convenient, comfortable and clean hotel. the staff are friendly but avoid catching a cab from the hotel lobby as the price is tripple that of a cab 50 feet down the road.
Chi N. Couples Australia, August 31, 2012
Good location but improvements needed

Good location and friendly staff
6.7
Check-in staff was friendly and efficient. We chose the Deluxe King room and it was just spacious enough for 2 adults. King bed was very large, however, pillows had yellow spots on them, making us question the cleanliness of the room. During our 6-day stay, the water in the bathroom turned reddish brown one night (yuck!) and one of the bedside lights was flicking. We promptly reported this to the concierge who was Indian and did not seem to speak English or could understand us. This was not fixed until a day later when we reported it again to the check-in staff this time. We booked a tour and had a message left on our room phone by the tour organiser. When we could not access the message due to not knowing our room code, the concierge was again hopeless and unhelpful. Other than those hiccups, ParkRoyal hotel is in a great location opposite Sungei Wang plaza. Lot 10 next to it was under construction so it was a bit hard to walk through to get to the other shopping centres. The noise insulation is not great either as I could hear the people in the other rooms. Apart from the unhelpful concierge, the other staff were friendly and courteous. Parkroyal needs an upgrade to keep its 5-star status as we could see that our room was a bit old with a large spot of stain on the carpet. I am also not a fan of the shower over bathtub. The bathroom always had this damp smell, so an installation of a fan would not be a bad idea.
David N. Couples Australia, August 29, 2012
Great location,Staff very helpful and friendly

Pool very nice, Very well appointed lobby and pleasing to the eye upon entering hotel.
7.3
That was our 5th stay at the Park Royal and very disappointed in our room. It was small and looked like it needs a make- over. After our previous rooms we stayed in there, it made our stay very disappointing. For the same price the Prince Hotel was a much better choice of accommodation. We stayed there in May 2012.

Book now!

Sale ends soon!

PARKROYAL Kuala Lumpur Kuala LumpurPARKROYAL Kuala Lumpur Kuala Lumpur - Hotel ExteriorPARKROYAL Kuala Lumpur Kuala Lumpur - ReceptionPARKROYAL Kuala Lumpur Kuala Lumpur - BallroomPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid PremierPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid PremierPARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe KingPARKROYAL Kuala Lumpur Kuala Lumpur - SpaPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid DeluxePARKROYAL Kuala Lumpur Kuala Lumpur - Superior QueenPARKROYAL Kuala Lumpur Kuala Lumpur - Superior QueenPARKROYAL Kuala Lumpur Kuala Lumpur - Hot GossipPARKROYAL Kuala Lumpur Kuala Lumpur - Family SuitePARKROYAL Kuala Lumpur Kuala Lumpur - NightclubPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Meeting RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Swimming poolPARKROYAL Kuala Lumpur Kuala Lumpur - Klix LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Si Chuan Dou Hua PARKROYAL Kuala Lumpur Kuala Lumpur - Chatz PARKROYAL Kuala Lumpur Kuala Lumpur - Deluxe King Room PARKROYAL Kuala Lumpur Kuala Lumpur - Superior Queen RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Studio Suite KingPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club Premier RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Orchid Club King RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Chatz BrasseriePARKROYAL Kuala Lumpur Kuala Lumpur - Hot GossipPARKROYAL Kuala Lumpur Kuala Lumpur - Klix LoungePARKROYAL Kuala Lumpur Kuala Lumpur - LoungePARKROYAL Kuala Lumpur Kuala Lumpur - Swimming PoolPARKROYAL Kuala Lumpur Kuala Lumpur - St Gregory SpaPARKROYAL Kuala Lumpur Kuala Lumpur - St Gregory Spa - RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Conference RoomPARKROYAL Kuala Lumpur Kuala Lumpur - Business Center

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support

Customer Reviews - PARKROYAL Kuala Lumpur, Kuala Lumpur

NY-AGWEB-3206