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Excellent 8.4
Based on 2010 reviews

Recent customer comments

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based on 2010 reviews
  • Cleanliness 8.9
  • Facilities 8.1
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for money 8.5
  • Food/Dining 6.8

Richard W.
February 16, 2013
Great Location, Huge Rooms
Location, comfort, large rooms
we went to parkroyal for chinese new year and were very happy by the size and cleanliness of the hotel room for a three generation familt travelling together. the room overall was large and spacious, the bedrooms good size and study great play room for our son. hotel also in great location, close to china town, food and shopping. will definitely stay again.

Lei W.
February 13, 2013
Spacious room and great location
Very clean and spacious room,well equipped kitchen! Great location! From hotel to KLCC by walk 15mins, to Pavillion 10mins.

Christopher S.
United Kingdom
February 12, 2013
clean lovely hotel
helpful friendly staff near monorail and free tourist bus
large rooms comfy beds very clean great pool with fantastic views in great location

lee W.
February 10, 2013
great location
great location, staff very helpful
good location close to shopping centre and restaurant, great customer service. the drawback; the fitting inside the room i've stayed is below five star standard , and tv channel option not great either.

Vibha A.
United States
February 04, 2013
Great Location
Good pool, near many restaurants,
It was a great hotel. They have 2 pools but the infinity rooftop pool is for adults 18 and over. The 2nd pool was very good as we had 2 children 10 and 7 years old with us. The rooms were very spacious and the service was good. There are many restaurants within walking distance so this was a definite plus. There is also a small convenience store with groceries so it was easy to make breakfast for the family; the kitchen is very well furnished. They also have a laundry facility near the pool so this was an added bonus.

Alicia S.
January 30, 2013
Lovely stay in studio suite
Spacious and clean, good supply of warm water for the bath
stayed at studio suite for 3days 2nights, room was spacious and clean. location was average, about 5 minutes walk to the nearest monorail station raja chulan, or 10 minutes walk to bukit bintang shopping area and 10 minutes walk back from jalan alor at night. liked the pool on the 1st floor. there's a few small open air restaurants across the street from the hotel if you are hungry at night, but everything else is a walk away. pray it doesn't rain like it did on my first day.

Hsiao J.
January 26, 2013
Great Location
Great Location, Clean & Spacious
Hotel is new n room is clean n big. Staff response very promptly. Location is great, near to Pavilion Shopping Center.

Amer A.
January 24, 2013
Lovely hotel
clean apartment, near from the markets, nice stuff, lovely street

stephen T.
January 23, 2013
great location
has the best location for any hotel in bukit bintang area
We had a good stay this time. The location and the spacious apartment always makes for an enjoyable stay. Just a gentle walk to the shopping malls, bars and restaurants.

Lisa W.
January 22, 2013
great hotel great service
apartment style
great service. friendly staff great locationclose to backstreet nightlife. awesome friendly and helpful staff. very clean and the rooms were spacious. very quiet for relaxing or very central via cab to get pretty much anywhere in kl. would deffinatly reccommend to friends. very close to 7/11, shopping. good for single traveller, family, couples, business visits.high level of service.