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Verified traveler reviews

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based on 1017 reviews
  • Cleanliness 7.1
  • Facilities 5.2
  • Location 6.7
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for money 7.5
  • Food/Dining 6.0
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Abedee Z.
July 26, 2016
Overall hotel is outdated and old
Ok all in all the hotel is normally clean. But the problem are the facilities inside the room and the carpark are old. Also the inside glass wall design is risky and prone to accident. The first impression is important in hotels especially for new guests and we in this hotel's case, we were welcomed with a old room security card cover. Its like the paper cover was used over a hundred times and now its been handed over to us. Its not sanitary man! Also the elevator is troublesome because the security card is useless, need to call hotel staff to be able to go use the elevator.

Zainah Z.
United Kingdom
July 26, 2016
Bad bad bad
The room was dismal. Hot water didn't work, toilet flush broke which we fixed ourselves and room safe didn't work.

Sharmila L.
July 26, 2016
wont go there again
It was terrible. Musty smell in the room. No breakfast next morning because cafeteria under construction....had to request for coffee sachets for morning use.. I wouldn go there again.

July 24, 2016
cockroach in room, light cant switch on, aircond not cold, floor oily, is this a hotel? location is bad too, where can i go by walking distance?

July 24, 2016
bad bad bad really bad
floor didnt mop, saw cockroach in rooms, staffs attitude so rude! booked wrong date, manager told me will be refund if i rebook at that day, end up they cheated me never get refund! end up i leave the room empty!definitely will be angry! SCAM

July 24, 2016
Not Worth for a so called 4 STAR hotel!
paid RM200+, cant even get a bottle of mineral water, not even a tooth brush provided. balcony door broken, cant close. Car Park is small, and yet not feeling safe. The path way for get in and out must becareful, a Big Bad Hole is there for you. Totally not worth for my money for this so called 4 Star Hotel. *** It should be the last choice for you~!

Hudamaslinda I.
July 22, 2016
Very Basic Suitable for short stay
During my stay the elevator access card to our floor was not available so we have to call up the staff(at lobby) everytime we want to go up to our room floor. Our room was very basic,no complimentary of mineral water and no coffee/nescafe (like they used to provide) only tea sachet, sugar&creamer. No room slippers,no cotton buds,there's sofa bed at the hall but when open there were so many dirty spots on it, no hairdryer(need to request from the reception counter if you need it)..seems like this hotel service and maintenance is going from bad to worse. Suitable for a short stay but the good thing is parking is free.

July 20, 2016
Poor room facilities
(1) The water heater is malfunction, when switch on, the power trip, so we have to shower in cool water (2) The toilet flush is not in good condition, need to adjust the handle after used, otherwise, the water will be flown non stop.

Juanita J.
July 18, 2016
Great Place
Great place and complete room

puteri A.
July 12, 2016
Value for money
Valie for money..have a speedy wifi..