arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 7148 reviews

Recent customer comments

Filter by traveler type
Very good

based on 7148 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3

Wong N.
January 01, 2015
Ok, but feel like being cheated
Location is the best
I booked the deluxe room with the room description that came with option for King size or twin-sized bed however while checking in, the staff advice that they hotel does not has twin-sized bed only single-sized bed. So I had to squeezed myself with my 11 years old cousin on the single-sized bed for whole night. although I did show the staff the print screen of the booking I've made, he said that's nothing he can do, can only opt for extra bed and paid extra for it. Only plus point for the hotel's location cause it is less than 3 mins walk to Pavilion,farenheit and 5mins walk to Sungei wang. By the way, the Lobby & entrance does not look presentable and kind of dusty.

Bernice L.
January 01, 2015
Check in very slow , staff not attentive
got lift. Wifi in room. Location
not happy. Breakfast spread is limited. Omelette not nice, coffee not nice and it's not cheap

kee L.
January 01, 2015
Good Location
Great Location, Near to shopping area, easy access to public transport
It was a pleasant stay ...

Nisa A.
Brunei Darussalam
December 31, 2014
Good stay
Sink, Quiet, Spacious
We were extremely pleased with the room especially where the sink is located. The sink area was very spacious so we used it to wash & dry our baby's bottles. The room has plenty of drawers to put our stuff away. Another reason we chose this hotel was the flooring, I opted for flooring because it is cleaner than carpet. We brought our 15months boy with us so we wanted carpet free room. We also like the idea of toilet being separated with the shower stall...another hygiene reason for us. Something that we regretted was we didnt replenished our water bottles, coffee, tea etc daily. We found out soon after. The best about the hotel is took us less than 5 mins to Pavilion, H&M etc. Overall, we were very happy with the helpful staff, room conditions & strategic location :o)

poh H.
December 30, 2014
good location
location,value for money,big room

Erick T.
December 30, 2014
Short Trip
Clean, Comfort, Friendly Staff
Im satisfied with my stay here, Piccolo hotel always be my choice

Ong L.
December 30, 2014
Centralised Location
Centralised Location
reasonable standard for the price of the room

wai C.
December 30, 2014
KL 2d1n short trip
so far so good but the exterior of the hotel not so nice & at nite quite noisy

Amanda C.
Brunei Darussalam
December 30, 2014
Great location
great location. Big room and big bed as well
it was good. Just beside LOT 10 and walking distance to KLCC

December 30, 2014
Pleasant stay
Location,cleanliness and food
pleasant stay at piccolo hotel . Good location . The only thing is I cannot find the kettle to boil hot water .price can be more competitive