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Recent customer comments

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Very good



based on 7199 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3

WAN C. from Malaysia
Couples
Stayed 4 nights in October 2014
Good Location
Location, Shopping, Food
This is a good location to stay for shopping and food with Pavilion mall practically opposite the hotel. However, there are limited parking spaces and getting in and out of the area may need some planning due to traffic congestion at the main road.
Reviewed January 06, 2015

Lee T. from Malaysia
Families with young children
Stayed one night in December 2014
good location at bukit bintang
location, cleanliness
Reviewed January 05, 2015

Edward G. from United States
Solo travelers
Stayed 4 nights in December 2014
Service with no smile
Location, location, location
During a five-day stay, not a single smile from any hotel employee. Service was functional, but certainly not friendly.
Reviewed January 05, 2015

Bee L. from Malaysia
Couples
Stayed one night in January 2015
Hotel is dirty
Location is not too bad
Not too bad
Reviewed January 05, 2015

Siew T. from Singapore
Business travelers
Stayed one night in December 2014
Value for money.
Location, staffs and cleaniness
Reviewed January 05, 2015

David H. from United States
Solo travelers
Stayed 4 nights in December 2014
Nice hotel
Location, modern, value
Reviewed January 04, 2015

Lindawaty T. from Indonesia
Families with young children
Stayed 4 nights in December 2014
good location
good location. comfortable room. cleaness
Reviewed January 04, 2015

MARIA Y. from Singapore
Couples
Stayed one night in December 2014
centrally located in shopping belt
located right in the shopping belt.very convenient and easy accessibility to shops, bus stations and the mrt. hotel is well maintained with friendly staff.
Satisfied and will definitely recommend to friends.
Reviewed January 04, 2015

Heny L. from Indonesia
Families with young children
Stayed 4 nights in December 2014
Nice hotel, nice place
Near from shopping mall
Nice hotel, nice service
Reviewed January 03, 2015

Wong N. from Malaysia
Families with young children
Stayed one night in December 2014
Ok, but feel like being cheated
Location is the best
I booked the deluxe room with the room description that came with option for King size or twin-sized bed however while checking in, the staff advice that they hotel does not has twin-sized bed only single-sized bed. So I had to squeezed myself with my 11 years old cousin on the single-sized bed for whole night. although I did show the staff the print screen of the booking I've made, he said that's nothing he can do, can only opt for extra bed and paid extra for it. Only plus point for the hotel's location cause it is less than 3 mins walk to Pavilion,farenheit and 5mins walk to Sungei wang. By the way, the Lobby & entrance does not look presentable and kind of dusty.
Reviewed January 01, 2015