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Very good 7.9
Based on 7103 reviews

Recent customer comments

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Very good

based on 7103 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3

10 Andrew M.
United States
October 21, 2014
Staff was amazing
Staff, location, value
I had to go for a visa run and randomly chose this hotel. I LOVED the location which made me change my whole attitude toward visiting KL. I even needed to come back to KL and brought my family to stay here. The staff went above and beyond to help me. I needed to go back and forth to the embassy and they were helpful in arranging taxis. Also, they found a space for me to express breast milk (with air con and water) when I had already checked out. They were so happy to help and the staff is the main reason I will continue to come back here.

9 Andrew M.
United States
October 21, 2014
Helpful Staff
Location, Staff, Value
The staff was extremely helpful and we loved the location.

7.7 Atafia A.
October 20, 2014
Good location
Location - size of room - free wifi
There is one thing that bother me : absence of separation between room and bathroom. the basin in on a table facing the bed. I was alone but would be not confortable washing my face of my teeth while a friend is on the bed...So lack of intimacy. They should put a wall between the bathroom and the rest of the room. For this reason, I won't recommend to couples travellers. Plus I am use to have a mirror above the basin for make up... here I have to face the mirror wall..Not convenient. There a restaurant in the lobby called l'Opera : noisy and really strange customers... Not a good place if you have kids.. At last : they asked me 300rm deposit! A bit exaggerated. 100rm would be enough. because of that I have to withdraw again this money for my shopping and ended up again with 300rm in the pocket. A lot of cash to carry.

8 Kwan T.
Hong Kong
October 19, 2014
nice location
nice location, good transportation and many restaurant

4.3 Shekhah S.
October 19, 2014
Nothing Special
Location 3X

8.7 Kian H.
October 18, 2014
Great hotel
Location, cleaniness, value
good comfortable hotel in the city. good location

6.3 Visal K.
October 17, 2014
Hotel room is a bit old
It was OK. The location is great and the breakfast was nice. However, the hotel room is a bit old and there are a few cockroaches in the closet.

Brunei Darussalam
October 17, 2014
In the heart of Bukit Bintang
Location Location Location

8 Lee C.
October 17, 2014
Piccolo Hotel - Good Location
location & value of money
Good & Comfort, Easy to get to shopping mall

8.3 TZE C.
Brunei Darussalam
October 16, 2014
good location
location , location and location
The location is fantastic. Just 2mins walk to reach Pavillion. The hotel is just beside Lot 10.