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Very good 7.9
Based on 7151 reviews

Recent customer comments

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Very good



based on 7151 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3

Chiu C.
Malaysia
June 26, 2014
comfortable
Nice,comfortable,good service
Enjoy & comfortable about this hotel & with good service & nice room

ephy C.
Malaysia
June 26, 2014
having a great stay in this hotel
clean,comfy,good location
very satisfied with the hotel,happy with the hotel room that i stayed.surely will stay there again next time.

juli S.
Indonesia
June 26, 2014
Enjoy my shopping day
Location, and friendly hotel's staff
Front desk's man is friendly. Room is nice but the bathroom wasn't clean, got spot in wall's tile and they didn't put tissue roll inside.

Nur S.
Singapore
June 25, 2014
Great location, spacious room, comfortable beds.
Location, location, location
I've always walked past the hotel during my previous stays in Bukit Bintang and have never gotten the chance to stay here. It has surpassed all my expectations. Great location. Comfy beds & pillows and clean rooms. However, Piccolo is a boutique hotel. I thought there wasn't enough 'hooks' to hang out clothes while we take a shower and who in the right mind would hang their DRY clothes in the shower stall, that has a hand held shower and a rain shower? It would get wet regardless where you aim the shower head. So I thought there should clothes hooks outside the shower stall :)

Yoke W.
Malaysia
June 25, 2014
Everything is fine.
Room is clean, Great bed & Big room..
Check in and check out is slow.

Denis T.
Malaysia
June 25, 2014
centrally located near shopping areas
Loacation Location Location
Pretty standard hotel. Basic amenities.

SHOO L.
Malaysia
June 25, 2014
Good location
Location, Food and Shopping

SHOO L.
Malaysia
June 25, 2014
Good location
Location, location, location
Walking distance to all the shopping complex

Tan J.
Singapore
June 25, 2014
Very central location.
Very close to major shopping belts in KL. Food is in abundance. All of these are within walking distance.
Noted the price has somewhat increased. Probably because it is getting popular and centrally located within walking distance of shopping complexes. Checked in to room at highest floor Superior room. It is smaller than expected versus my previous stay. The air-conditioning wasn't functioning effective enough to cool the room. Went down to reception to request that they look into it whilst I am out shopping. Came back in the night and noted no improvement at all. Called them from room and with some insistence, they managed to sourced out an alternative room for me within an hour which felt like forever as am tired after shopping the whole day. A hotel staff came into the room to hand over a set of keys to a new and larger room. Felt it was worth the wait. Relieved that the air-conditioning is fine in the new room. Felt that the hotel should not have offered guest a room whereby there were history of complain about the air-conditioning not functioning to comfortable level. Especially they are now calling premium prices over my previous stay hence guests would have expected them to also up the ante in terms of expectation else they will falter sooner or later. Forget about dining within the hotel. Nothing to offer. Just maybe a small bar by the entrance of the hotel, not well patronized though, however rather rowdy with an entertainer (Bollywood Style) dancing and pleasing passing crowds within the shopping belt. That's about all. Don't expect anything more than being in the best of location. All said and done, there are lots of nice restaurants just walking distance (less than 5 minutes) from the hotel. But overall, still a great hotel location which is definitely a plus point for Piccolo Hotel.

Sze W.
Hong Kong
June 25, 2014
Easy to go
1. Lcoation is good.2. Near to motorail station. 3. Downstair have a lot of shopping points
I think the hotel is suitable for family and child. Their location is very conveience.