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Very good

based on 7199 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3
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Bomakara H.
April 02, 2014
I enjoy my stay at Piccolo Hotel
nice, clean, central of the city

Thomas D.
April 01, 2014
OK because of location
They enjoy good patronage because of the location. I get the impression owners are NOY prepared to spend anything to improve the obvious. The two internet computers provided for guests near the reception counter are a disgrace!! Whilst nobody mins paying the small coin in slot charge, the speed of the facility is SO SLOW it takes 10 minutes to check emails that would normally take 2 minutes on the average computer. Guests will always leave these computers very frustrated

April 01, 2014
nice rooms and near to shopping area
free parking, next to shopping and wifi in room
a nice hotel, everything was good just that wifi password changes at least twice a day, so have to change the password every days

Hassan N.
April 01, 2014
Easy access to shopping areas
It was ok as Malaysia was not what I expected it to be.

Della H.
April 01, 2014
Good location but worst Duty Manager
Location, cheap, decent
Had my early check in (12 noon) stated on my Agoda's printed booking receipt. Yet the duty Manager asked me to wait for 3 hours until 3pm while the allow guest to check out. After standing for about half an hour on a check in queue. He asked me to move aside as he wat shouting "Check out guest, check out guest move forward!". Well, I really wont be bothered about them giving priority to check out Guests as long as they let us know in advance or at least put a board or a direction stating that the line is for check out Guests only. In most of the hotels they do put the sign of which line is for check in & check out. So basically a bunch of us queuing for nothing. Coz we had to wait until check out was all done and went back to the same line and repeat in order to check in. That was a good waste of nearly an hour standing. Since the start was already so bad. It didnt help with the room view facing a carpark wall. Despite all those bad ones, the great thing is that location is right in the middle of bukit bintang with lots of shops n resto. So, would I go back to this hotel? No! There's a bunch of other hotels in the neighbourhood with better Duty Manager than that didnt understand the meaning of hospitality. And who wants to wait for 3 hours before getting your room after giving them advance notice of your arrival time?

March 31, 2014
Affordable stay in KL city
Great location, clean and comfortable room.

audrey Y.
March 30, 2014
plesant and relaxing
clean, nice staff, convenient location
Good location to access to prime areas for business and shopping. The staff even housekeeping were all very friendly and polite. The rooms are in tip top condition and is very clean. Beds are large and pillows are of good quality. The price is worth paying for to ensure a good nights' sleep and rest.

lee O.
March 30, 2014
great for shopping
is located right in the central of the city, food from restaurant to hawkers stalls are everywhere. many shopping around. transportation are convenient too.
The hotel is centrally located for food and shopping. Basic necessity like tooth brush, lotion, shampoo and mineral water are peovided. The hotel is new and eazy to locate. Provide free parking as well.

Wensi T.
March 29, 2014
clean, spacious room
clean, spacious room, near to shopping malls
The hotel room was clean, spacious and beautifully decorated. The hotel is very near to major shopping malls like Pavilion and there are many restaurants around. The area is bustling with activity and is quite safe. I will definitely return.

Elny S.
March 29, 2014
the location, near shopping center, very helpful staff
It was great. I love it since the surrounding area is near shopping center and can be easily to access.