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Verified traveler reviews

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Very good

based on 7198 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3
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Joelle T.
November 16, 2013
All is good expect the no carpet in the room
Good location , comfortable bed, windows allow to b open a bit for better air
All were good, location of the hotel. Expect they really have to look into putting carpets in their rooms. It very dangerous when the floor is wet. Almost fell down a couple of times. And their toilet is open concept which means their basin is in the middle of the room. After every wash or brushing teeth the floor got wet had to took my own towel n clean the floor or it b very slippery . And without carpet it so oblivious to see the dirt on the floor. So uncomfortable. They really had to put carpet in the room, if not put it at the basin area. No carpets very easy to slip n fall esp elderly folks and children .If anyone fall? Is the hotel going to take full responsible ? Going to create a lot of problems. So the best install carpets in all room.

Chandra E.
November 16, 2013
it's good, nice room.
near shopping mall, nice staff and clean
so far it's good, because i just stay 1 night. but i have problem with the tv remote it's not work.

Ismail H.
November 15, 2013
Great Hotel
friendly staff, good internet access, clean room
It was a pleasant stay. Nice hotel which is centrally located in the major shopping district. upon arrival to the hotel entrance you will be greeted by friendly and helpful staffs. Check-in process was speedy. The front desk officer delivered his service with professionalism. Friendly and able to address enquiries promptly. Room is clean and spacious. Free internet access with good signal is available for free. Housekeeping staffs are friendly too. efficient in the delivery of their services.

Ismail H.
November 15, 2013
Great place for vacation
centrally located in the major shopping district, easily accessible, friendly staffs
It was a wonderful experience. Stayed in one of the deluxe room. The room is very clean, spacious well lit with good lightings. Free internet access with good signals. Variety of television programs made available. Helpful and friendly staffs all ready to great you from the hotel entrance. Friendly front desk personnel; delivered speedy and professional customer service.

November 15, 2013
friendly, smile
good location for local food , near shoping centre
near local food, near shopping mall, hotel staff very smile and friendly

November 15, 2013
Comfortable. Good location for shopping and food
Location is good. Walking distance to the Pavilion and Bukit Bintang shopping malls.
Hotel setting is nice. Friendly staff. Price is good. Can't ask for more.

Chan S.
November 15, 2013
Good value hotel
clean, comfortable and good service.
The hotel is just beside the Lot 10 easy access to pavilion, lot 10 and lrt.

sim I.
November 15, 2013
not worth the money
Bad impression was when we check in, staff were not friendly and instruction was not clear. Room was disppointed as 2 bed room suite were booked. Room given were 2 connecting room. Breakfast included were horrible, might as well dun include in the room rates. All staffs not friendly and approachable. Water boiler supplied was moldy and dirty.

Suzanna S.
November 14, 2013
We must try Picollo Holte
Frriendly, Nearby to Mall, & Comfortable
It's ok & comfortable I have been upgraded room by the reservation at Picollo

Yi T.
November 14, 2013
Awesome !
Location, Cleaniness, Friendly staffs
Awesome place with friendly staffs! Hotel is located at the middle of the shooping area and walking distance to the monorail station with lots of food nearby. Clean. Will stay there again ! :)