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Recent customer comments

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Very good

based on 7195 reviews
  • Cleanliness 8.1
  • Facilities 6.8
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 6.3

Chuen O.
January 27, 2016
good location
location, cleanliness, friendly staff

Wonkyung K.
January 27, 2016
Excellent Hotel
Location, Clean and confort
One of the best hotelI've stayed in KL, perfectly located at the center of the shopping district.

Marlini J.
January 27, 2016
Great location
Clean rooms & toilets, friendly helpful staffs and centrally located
Great hotel with clean rooms except it was abit noisy due to location buttotally worth it because it was easy to access trains, food and shopping. Wifi and aircon wasnt good in the rooms though.

Marlini J.
January 27, 2016
Location, clean and comfortable stay
It was a pleasant stay with clean rooms and bed but wifi was slow and aircon wasnt cold enough

Marlini J.
January 27, 2016
Good location
Clean, comveniently located and friendly staffs
It was a great and comfortable stay except the wifi was bad in the room.

Edmond L.
New Zealand
January 27, 2016
Too Noise
Location Location Location

loh S.
January 26, 2016
Clean and new shopping mall
Near shopping central,it was save for when we are all woman travel together to live at town area

Florence L.
January 26, 2016
Things is falling apart
Hotel recently change names price is good location is good but the hotel itself it's getting old, things are falling apart, Towls looks old and dirty.We initially allocated level 12 smoking floor we stay in our room for two hours and that's no Air conditioning coming in so we call in service but problems still not fixed .Eventually we have to go down to the reception and asked to change room we have been told the Superior Queen room is all full they a not able to allocate us even though our rooms air-conditioner is not working very disappointed. After several of argument the only thing that can offer us is non-smoking floor with two single bed room. The air conditioning at level 12 is terrible The knew there is a problem but they still rent out for customers very bad management . Even though it's a great location is great price but I don't think I'll come back as they have lots of new and good hotel around that area .

Suk C.
Brunei Darussalam
January 26, 2016
comfy room and good location
good location, room is spacious, staff is friendly

Glynis G.
January 25, 2016
Hotel at a superb location
The size of the hotel room was soooooo big. The location of the hotel is next to Fahrenheit hotel. Walking distance to Lot 10 and Pavilion. The staff are very helpful. The room a bit old. But overall is ok.