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Recent customer comments

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Very good

based on 7198 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3
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simon Y.
August 27, 2015
Nice location
location location location
location wons everything. Near to pavillion and in the heart of bukit bintang. Room very big!

Piang L.
August 25, 2015
Piccolo Hotel KL vacation stay
Its location to the shopping area, room is great, value
Hotel was recommended by my friend who was in the same trip with me. I would have given a 5 rating for room standard if not for the need to ask for toothbrush. This is not provided when you check-in the room. Other than that, hotel is great. Just a 5 mins walk and you will reach the Pavilion Shopping Mall. And walking about 15mins will take you to Jalan Alor food street. Avoid driving in the city as traffic conjestion is expected.

Sia B.
August 25, 2015
Clean & Convenient
Location, Clean, Friendly
The only thing the room sound proof need to be improved.

August 25, 2015
Still need improve
So far so good

August 25, 2015
Good staff,good location,clean

Neo Y.
August 24, 2015
Convenient for non driving stay
The location is best. But if can stay at level 12 would be the best because you won't be affected by the crowd and music on the street. Breakfast is simple, not really amazing type. Exclusive car park
Comfortable, convenient and simple. Hotel lobby seems like 3 star type but the room is good, I like it.

Fauziah Y.
Brunei Darussalam
August 24, 2015
The card wasn't working when we first try to get in the room but the hotel staff were so helpful that they managed to resolve in such a quick time. I was disspointed with the breakfast, most hotel in KL would offer better spread. Nevertheless, the location of the hotel is the plus point - as it is situated at the heard of KL

Nashidah S.
August 24, 2015
Good and comfortable stay
Cleanliness, location
Overall, the stay was very good and comfortable. It would be much better if the hotel served breakfast. The only drawback was getting taxis to the airport when we were departing Singapore. It was quite obvious that we were overcharged for the taxis when we arranged with the hotel staff. Nevertheless, we had no other options but to take the taxis as arranged by the staff.

August 23, 2015
uncleen room. Unplanned room structure.
the location
The room was not clean and I see insects inside the room. Very unplanned room structure. Wash basin outside and top portion of toilet and bathroom is open and get the smell and steams inside room. Very bad room plan.

Lo C.
Hong Kong
August 23, 2015
Mixing valve not working well
Location, clean and comfortable bed
So-so but baiscally OK. I shall rate that 6. 1. Mixing valve not working well and a surge of hot water is experienced. 2. The net work is not too stable. 3. Odd arrangement about the water basin and mirror. 4. The rented car broke down half way on the trip to Genting.